Patient Services Specialist

4 days ago

Pembroke, Canada FYidoctors Full time

**FYidoctors** is seeking a **Full Time **Patient Services Specialist on a Permanent basis at our practice in **Pembroke.**

The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail.

This team member will work a schedule of 30-40 hours per week, Mondays through Saturdays

***How You’ll Benefit**
- Comprehensive rewards package
- Competitive wages and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture where collaboration is fostered
- Ongoing training and development opportunities

**Responsibilities**
- Administering pre-testing services such as retinal digital imaging
- Customer service activities including appointment bookings, prescription printouts, and billing and payments
- Office administrative tasks including processing mail, filing, and faxing
- Assistance with retail of eyewear products
- Passionate about customer experience; a great communicator who can provide exceptional patient care
- Committed to excelling as a member of a high performing team
- Able to multi-task in a fast-paced environment
- Good computer knowledge, including Microsoft Office suite
- Previous experience or knowledge of routine eye care an asset

***About Us**

FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In just 12 years we have grown to more than 3,000 employees with more than 265 locations across the country. Today, as Canada’s fastest growing eye care provider and winner of Canada’s Best Managed Companies, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry.

From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

***How to Apply**

**Experience**: Required
- Ability to multi-task in a busy office.
- Experience in an office environment an asset.

**Behaviors**: Required
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

**Motivations**: Required
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

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