Digital Communications Advisor

Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.

**About the role**

Reporting to the Communications Director, the Digital Communications Advisor is responsible for the delivery of communications planning and tactics in support of the overall communication strategy. The incumbent contributes to and ensures Graham’s communications standards and brand standards are adhered to consistently across various digital channels. Staying close to the business, the advisor uses strong relationship management and planning skills to determine and oversee the execution of annual and initiative plans, specifically related to Graham’s intranet and digital communications tools.

This is a 12-month contract position based in our Calgary Corporate Office. The role follows a hybrid work schedule, requiring a minimum of 2 days in the office.

**As a Digital Communications Advisor at Graham you will**:

- In consultation with key stakeholders, responsible for the overall communications technology strategy. The primary focus is on the daily maintenance and content management of the intranet platform, including governance, site architecture, data analytics, and facilitation of the set-up of pages and communities
- Manage and evolve the intranet:

- Create intuitive and engaging user experience by ensuring content and site design are relevant, up-to-date and easy to navigate
- Work with an external vendor to implement future phases of our intranet
- Deeply understand Graham’s audience segments for the creation and maintenance of distribution lists to target content across various channels
- Work with the Data Analytics team to enhance our digital metrics
- Track and analyze digital engagement metrics and use insights to guide strategy and improve content performance
- Identify areas to increase value, mitigate issues and collaborate with IT/EA to bring solutions for internal communications team
- Represent Communications on the intranet Change Advisory Committee (quarterly meetings)
- Support the broader Communications strategy through employing and managing digital channels (SparrowConnected, Teams, SharePoint pages, Viva Engage and other systems/tools to be determined)
- Support initiatives by providing communications expertise in digital tools and provide recommendations, where required
- Develop and facilitate training for digital communications channels and support content owners as required
- Help to identify emerging opportunities for internal communications and digital channels as well as challenges that require proactive communication
- Develop and manage relationships with key stakeholders across corporate and operational teams as well as external vendors
- When required, support and backfill for internal communications advisors
- Advise leaders in the organization on internal and external communication initiatives

**Qualifications/Experience**
- University degree in Communications, Public Relations, or Journalism is required
- 5 - 8 years of relevant experience in a medium to large organization (1000+ employee base)
- Experience with internal and external communications, communications planning and implementation, and project management
- Strong technical skills across multiple communication platforms, such as SharePoint, MS Teams, Viva Engage, and intranet platforms
- Strong writing and proofreading skills and close attention to detail
- Experience with geographically diverse organizations
- Ability to manage multiple projects and deadlines
- Experience with Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator

Graham is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. Graham does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.

No unsolicited resumes or phone inquiries from agencies, thank you.

As Graham's trusted recruitment partner, Jardeg aids in the hiring of skilled professionals who play a crucial role in the success of Graham's Buildings, Industrial, Infrastructure, Water, Development, Maintenance and Turnaround projects across Canada.

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