Assistant Manager

**Company Description**
Café by day, bistro by night, we proudly play host to morning coffee and viennoiserie, breezy business lunches, weeknight rendez-vous, lazy Sunday brunches and everything in between. Executed by Chef de Cuisine Vanessa Belanger, our menus feature a greatest hits list of timeless French classics — from traditional onion soup and steak tartare, to comforting boeuf Bourguignon and seafood bouillabaisse. On weekends, we invite our guests to rise and shine for a rich variety of pastries, crêpes, galettes and breakfast sandwiches.

**What’s in it for you?**
- Competitive salary
- Paid vacation, sick, and personal days
- Gratuity sharing
- Health, Dental and Visions benefits with Enhanced Mental Health Coverage
- Discounted gym membership and Employee Assistance Program
- Group Life & Disability Insurance
- Management Uniform/ Clothing Reimbursement
- Monthly dining allowance for all O&B and Freehand locations
- 50% Dining Discount for all O&B and Freehand locations
- RRSP Matching
- Tuition Reimbursement
- O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Under the direction of the General Manager, the Assistant Manager is accountable for the day to day operations of the restaurant including staffing, cost controls, staff training, budgeting, administration and active floor management during service.

**The Day to Day**:

- Communicate the vision to all team members and leads by example. Reinforce the values daily and inspires the team with his/her exciting vision for the future
- Regularly monitor and achieve the points of technical service and points of details
- Build and maintain relationships with guests, team members and senior management alike
- Follow bar, beverage and wine control procedures exactly
- Provide general administrative support for the restaurant
- Show leadership in creating a culture that revolves around the experience and enjoyment of food and wine
- Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue
- Conduct recruitment and selection and training and development initiatives as well as performance management and employee coaching
- Use conflict resolution and problem solving skills
- Assist with the tracking of sales, invoicing, and managing inventory
- Conduct briefings with event service staff prior to each function
- Schedule event staff to properly service events/functions
- Ensure accuracy and timeliness of payroll records
- Strive for maximum efficiency and continual improvement of staff productivity
- Participate on the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
- Ensure facility is well maintained, repaired and spotless at all times
- Work with Marketing to design and implement a strategy to attract new business
- Build relationships with vendors and suppliers
- Additional duties as assigned or required

**Qualifications**
- Post-secondary diploma/degree in Business or Hospitality is an asset
- Experience in a high volume, fast paced hospitality environment
- WSET Intermediate Wine Certificate or comparable an asset
- Must possess superior verbal and written communication skills
- Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
- Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
- Strong business acumen

**Additional Information**

**Freehand Hospitality's Diversity Commitment**

At Freehand Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.