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Youth Navigator

3 weeks ago

Brantford, Canada NPAAMB Full time

**Current Job Title**

**Youth Navigator (YN)**

**Department/Group**

Services

**Reports to**

Direct Services Manager / Director of Services

**Hours**

Monday to Friday

8:30am - 4:30pm

Some evenings/weekends

**Salary Range**

$49,857.60 - $57,366.24

**Position Type**

12 month contract, possible renewal

**NPAAMB Indigenous Youth Employment & Training is committed to providing urban Indigenous youth, who reside within its service district areas covering parts of Southern Ontario, with employment and training services.**

**Purpose**:Working as part of a team in a fast paced environment, the primary function of this position is to provide wrap around case management services to urban Indigenous youth by developing a plan of care that is community oriented, family centered, strengths based, and reflects the cultural values and practices of each youth. The project outcome is that “youth know about and easily navigate resources in their communities”.

**RELATIONSHIPS**

**Internal**
- Reports to and communicates with the Manager of Direct Services for direction and approvals to ensure project is meeting desired outcomes and time lines.
- Works with all staff, particularly the Youth Service Officers and Youth Success Mentors to carry out the project goals.
- Actively participates in NPAAMB program and staff meetings.

**External**
- Builds and maintains positive partnerships and effective working relationships with project partners.
- Works with other potential partners, as required to ensure project objectives are met.
- Promotes and raises awareness of the project throughout the urban serviced communities by NPAAMB.

**COMPETENCIES**
- **Culture - **Takes personal responsibility to increase sensitivity, awareness and implementation of NPAAMB’s Bundle including foundational teachings and organizational practices in both professional conduct and work-related deliverables.
- **Accountability-** Takes personal ownership and responsibility for the quality and timeliness of work commitments.
- **Critical Thinking - **Applies systematic, logical reasoning when addressing problems or situations in order to arrive at an appropriate solution or outcome.
- **Conflict** **Management** - Foresees potential conflict and takes preventative steps. Handles conflict when it arises; assisting with resolution or determining solutions.
- **Economical - **Ensures work is completed in a way that is conscientious of NPAAMB resources.
- **Health and Safety** - Ensures that learners/clients are following health and safety policies, procedures and regulations. Models appropriate behaviours.
- **Judgement** - Ability to use sound reasoning when faced with various issues. Has the ability to make quick, effective decisions.
- **Project Management**:

- Accurately estimates duration and level of difficulty of tasks and projects. Sets out goals, objectives and work pans to complete tasks and projects. Determines when work needs to be delegated.
- **Building Relationships and Strategic Partnerships -** Builds, develops and sustains business relationships/strategic partnerships that are mutually beneficial, reciprocal and grounded in trust and respect. It is recognizing we are all interdependent and working towards the common good of the organization.
- **Results-Oriented**:

- Accomplishes established goals, delivers the outcomes required and achieves the results. It includes the efficient and effective use of all resources (time, financial, people and technology).
- **Teamwork and Collaboration - **Works collaboratively with others and addresses conflict in a win-win productive manner. This includes a mindset of sharing with others whether it is knowledge, recognition, information and skills. Works towards a common purpose for the good of NPAAMB and the communities of people it serves.
- **Communication - **Effectively delivers information in a transparent, honest and clear manner. It includes actively listening, comprehending and responding appropriately when interacting with people. It is about being respectful when expressing opinions and point of view.
- **Time Management - **Above average management and scheduling of time, organizational and multi-tasking skills sets.

**GENERAL JOB REQUIREMENTS**
- Prepare and oversee facilitation of a plan of care that addresses the social issues impacting urban Indigenous youth
- Ensure the wraparound process is completed with high conformity to the model and track progress toward goals
- Coordinate and facilitate client wrap around meetings
- Encourage and help urban Indigenous youth, who have difficulty navigating community programs and services
- Develop and maintain client files inclusive of all required documents and maintain accurate case notes
- Research community resources and make referrals to these service organizations
- Ensures that all required confidentiality requirements are met
- Participation in mandatory wrap around training
- Arrange payments for child care, transport