Part-time Keyholder Ecco Shoes Park Royal

ECCO is a Danish shoe manufacturer and retailer founded in 1963 by Karl Toosbuy, in Bredebro, Denmark. The company began with only the production of footwear, but has since expanded into leather production, accessories and small leather goods.

At ECCO our vision is to be the best shoe company in the world. We are the only major shoe company to own and operate our own production and retail facilities. And we constantly innovate to improve our ability to make shoes that follow the foot. At ECCO we are guided by our respect for our heritage, our call for innovation, our quest for excellence, our dedication to care, and our passion.

The Keyholder shares in supervising the total sales management of the store and has a shared responsibility for the total performance of the store.

**Job Title: Keyholder - Part time**

**Reports to: Store Manager**

**Core Competencies and Role Responsibilities**
- RESULTS DRIVEN / ENERGY LEVEL ON THE FLOOR - Drive sales and manage the overall team selling effort in the store to meet or exceed sales goals and objectives.
- OPERATIONS - Help manage the total operations of the store. This includes stock control and management, shipping and receiving, product replenishment and management, store cleanliness, store maintenance and upkeep, store supplies upkeep and management and ensuring that store physical inventory shortage results are at or below company standards.
- Assist in ensuring compliance with all company policies and procedures through regular store management, staff meetings, and audits. Ensure all employee paperwork is completed accurately and on a timely basis.
- Help to maintain the visual merchandising strategies for the store to create a store environment that provides our customer with a positive shopping experience.
- Maintain a positive attitude and make a valuable contribution towards maintaining

ECCO's culture of passion, innovation and sustainability.
- Champion of Excellent Customer Service
- Demonstrated strong leadership & team Building skills
- Demonstrated strong conflict resolution, problem solving & decision making skills
- Process transactions at the cash register, maintain sales ledgers and make customer

refunds and exchanges.
- Other duties as assigned

**Minimum Qualifications**:

- High school diploma or GED equivalent.
- Valid driver’s license is an asset.
- Ability to effectively communicate the features and benefits of our brand and

products to customers.
- Basic computer skills.
- Ability to lift up to 50 lbs. on a regular basis.
- Ability to climb ladders.
- Ability to read, write and speak English at a proficient level.
- Ability to work a varied schedule, including evenings and weekends.

We care about creating and maintaining strong, positive relationships with our colleagues, our partners, our customers and the societies in which we live and work. We act with integrity and we respect and encourage diversity. We are a passionate organization, filled with people who are passionate and build their work on what they love to do.
- We are committed to promoting a fair and equitable selection process and work _environment that is inclusive and barrier free. ECCO Shoes provides equal _employment opportunities for all individuals regardless of age, sex, disability, race, _ethnic origin, citizenship, creed, sexual orientation, marital status or any other grounds _as described in the Human Rights Code. Applicants with a disability need to make _any accommodation requests for the interview process known in advance. The _Human Resources Department will arrange for reasonable accommodation in _accordance with the Human Rights Code which will enable you to be assessed in a _fair and equitable manner._

**Job Types**: Part-time, Permanent

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)