Leader, Operations

When applicable, Bombardier promotes flexible and hybrid work policies._

**Why join us?**:
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

**Bombardier’s Benefits Program**:
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

- Insurance plans (_Dental, medical, life insurance, disability, and more)_
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program

**What are your contributions to the team?**:

- Manage, coach, develop & provide feedback to a team of licensed AMEs in the department.
- Plan, implement and control functional activities to achieve the Operations Unit and/or Product Quality performance targets including goals set forth for the Achieving Excellence System.
- Ensure that all team members understand their role and performance in achieving the Operations Unit plan.
- Ensure functional role of support organizations are integrated into Operations Unit resulting in a one-team approach.
- Ensure the right resources are available on a shift-by-shift basis to meet projected workload delivery on quality, cost and schedule.
- Maintain housekeeping standards to ensure a safe working environment.
- Maintain an eqitable work environment. Ensure the right resources are available to meet projected workload delivery on quality, cost and schedule.
- Ensure a safe working environment for our employees.
- Maintain an equitable work environment.

**How to thrive in this role? Skills, knowledge & experience**:

- You have a post-secondary degree/diploma in technical discipline (i.e aerospace engineering)
- You have a minimum of five (5) years’ experience in a Supervisory/Managerial role in a Manufacturing environment
- You have a valid AME license (an asset)
- You must have knowledge and experience in aircraft manufacturing/maintenance
- You must have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
- You must possess the following: ethics, integrity and honesty; respect for others; cooperation; be motivated to get things done; be able to express ideas logically and coherently; possess a positive attitude; be able to overcome obstacles; assume full responsibility; utilize the appropriate resources to solve day-to-day problems; react quickly to unforeseen events
- You must possess interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
- You must have experience in developing both long-range strategic goals and short-term tactical plans
- You must be able to anticipate and satisfy the customer's needs, while operating within established policies, procedures and commercial guidelines
- You must have communication, problem solving, and leadership skills in order to effectively work with a variety of individuals and departments
- You must have knowledge of the Canadian Air Regulations
- You are open to working on different shifts with a strong preference to work on afternoon, midnight, or the weekend shift, would be considered an asset. Bombardier offers competitive premium pay for working off-shifts.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

**Job** Leader, Operations

**Primary Location** Global 5500/6500

**Organization **Aerospace Canada

**Shift** Weekend

**Employee Status** Regular

**Requisition** 4867 Leader, Operations