Operations Manager

**Who We Are** Thrive Electrify is an electrical contractor like no other. We believe that passion should be your driving force when choosing a career path. We place as much emphasis on building a strong team culture as the solutions we install and value each team member as an individual with unique strengths and perspectives. At Thrive, we are passionate about the environment and leaving a cleaner planet for future generations. Sustainability is the anchor for all that we do, we are the present and future for ethical electrical work. **Our Core Values Guide Us** - **Sustainability**: We are committed to leaving a positive impact. - **Integrity**: Creating a trusted brand by upholding the highest ethical standards. - **5-Star Service**: We are dedicated to exceeding our client’s expectations. - **Teamwork**: Our culture unites us, our “why” drives us all toward success. - **Respect**: We value respect for all. - **Leadership**: We lead by example, embodying our values and setting a high standard for our industry. **Our Vision** Thrive Electrify is leading the transition to sustainable electrification. We have a clear vision outlining our future purpose, trajectory, and strategy. We provide three unique services that transform commercial and industrial warehouse spaces into self-sustaining, energy-efficient, and digitally advanced facilities of the future. At Thrive, every member of the team shares a strong belief in the “Vision” and its direction. The Vision inspires the team and provides them with a clear sense of purpose in their work. **What You'll Do** The Operations Manager will report directly to the CEO and assumes a pivotal role in orchestrating and steering the company's operational functions. This dynamic position entails overseeing daily operations while spearheading strategies to optimize project completion, ensuring efficiency, profitability, safety and exceptional quality and service. **Leadership** - Lead and mentor department managers to promote accountability, collaboration, and continuous improvement. - Provide leadership and support to field personnel through regular site visits, ensuring operational excellence and alignment with company objectives. - Provide strategic guidance for all teams in alignment with the company's annual goals, fostering a culture that reflects Thrive's core values. - Cultivate a high-performance environment by effectively managing the performance of direct and indirect reports, providing constructive feedback and recognition where necessary. - Support ongoing employee development initiatives through coaching, mentoring, and providing resources for growth. **Operations Management** - Ensure efficient adherence to processes and procedures to meet organizational goals. - Establish, monitor, and refine Key Performance Indicators (KPIs) for all departments. - Develop and oversee quality assurance/control programs, including regular project site visits. - Lead weekly and quarterly management team meetings. - Manage cash-flow, Profit & Loss reporting, and project profitability analysis. - Ensure compliance across company departments. - Address customer inquiries, complaints, and product/service-related issues. - Support recruitment efforts to attract and retain top talent. - Participate in employee review and recognition processes. - Drive development and implementation of our business software suite, Zoho. **Project Management** - Lead end-to-end management of construction projects, ensuring they meet safety, profitability, quality, and sustainability targets. - Develop and implement project execution plans, including schedules and budgets. - Review and authorize tender package commitments. - Oversee mobilization, site readiness, and project start-up meetings. - Foster strong client relationships, surpassing project expectations. - Uphold adherence to the "Thrive Way" Manual for continuous improvement in project delivery. - Ensure timely submission of completion reports following Operations Manual guidelines. - Manage legal, insurance, and project compliance obligations. - Allocate staff resources and oversee project labor effectively. **Resource Management** - Plan, supervise, and coordinate labor, subcontractors, suppliers, and on-site activities to ensure seamless project progression and completion, - Manage the flow of goods and services, including procurement, inventory management, and distribution. - Source new suppliers that align with Thrive's core values. **Strategic Planning** - Contribute to company direction and strategy, actively propelling the business plan forward. - Collaborate with senior management to identify and pursue opportunities for business growth and expansion. - Coordinate with cross-functional teams to ensure company objectives are met. **What You Bring**: - Post-secondary education in a relevant field such as Project Management, Construction Technology, Enginnering and/or relevant combination of experience. - Minimu