Retail Team Lead

5 days ago

Abbotsford, Canada Abbotsford Arena-AHL ArenaOpsPT Full time

**Position**:**Retail Team Lead

**Department**:Abbotsford Canucks

**Reports to**: Retail Manager

**:
The Retail Team Lead will be required to prepare kiosks and manage staff during concerts and events. A large part of the job will be handling high traffic sales and managing product change-over. This is a part-time, hourly, event-based position.

A typical shift includes:

- Ensure selling areas are clean and visually attractive.
- Ensure staff are completing tasks such as re-stocking merchandise, size ordering, price tagging, and maintaining merchandise displays throughout their shift.
- Assist with cash handling duties such as float preparation, change drops and cash counts throughout events.
- Assist with employee recognition and implement regular incentive programs.
- Maintain a high level of customer service.
- Deal with customer questions and concerns.
- Work mainly evenings during events.

**REQUIRED EXPERIENCE AND QUALIFICATIONS**:

- Must be at least 19 years of age
- Customer service supervisory experience
- A commitment to work all large concerts and/or events
- A demonstrated ability to work both in a team environment and to take tasks on independently
- Proven leadership skills
- Cash handling skills
- Enthusiastic, self-motivated, and eager to learn more about the retail industry
- Excellent communication, interpersonal, and problem solving skills
- Must be available to work evenings and weekends

Vancouver, and its neighboring city Abbotsford, are two of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

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