Golf Operations Manager

3 days ago

Oakville, Canada ClubLink Full time

**Glen Abbey Golf Club is hiring**

**Specific Duties to Include**
- Recruitment, hiring, training, and supervision of all staff including assistant and teaching professionals, outside assistants, mechanics, starters and rangers.
- Implementation of policies and procedures and regular scheduling of staff meetings.
- Oversee all golf services and operations.
- Oversee the rental and maintenance of golf cars.
- Oversee the reservation system, starting, and monitoring of play.
- Track and verify all players and guests.
- Oversee the administration of the handicap program.
- Enforce all rules and regulations governing golf course usage.
- Develop and manage an innovative tournament program that services all customer segments.
- Develop and oversee the golf instruction and golfer development programs for all customer segments.
- Oversee the operations of a well-managed practice facility.
- Maintain a close working relationship with department heads.
- Assist in the marketing and promotion of new memberships/play.
- Assist in the preparation of budgets, including forecasting and review of all golf revenues and expenses on a daily, weekly, monthly, and annual basis.
- Maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs.
- Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources.
- Oversee and approve all weekly golf staff time sheets /payroll, purchase orders, and invoices.
- Supervise physical inventories and the display of merchandise. Assist in the development of necessary systems to safeguard inventories.
- Assist in the publication of newsletters, informational and promotional materials.
- A keen desire to deliver outstanding customer service.
- Ability to take initiative and solve problems effectively.
- Be extremely organized, with experience in managing events, leagues and retail.
- Have an engaging personality with good work habits.
- Ability to learn and develop skill sets.
- Proficient in Word and Excel software.
- Experience with IBS System and Golf Genius Software.
- Previous golf experience is considered an asset.

This is a Full-time Seasonal Position.

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