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Part-time Contract Concierge

3 weeks ago

Burlington, Canada Black & McDonald Limited Full time

**ABOUT THIS CONTRACT CAREER OPPORTUNITY**

Black & McDonald's Southwest team is looking for a part-time Concierge to work with the Facilities Maintenance & Operations department until the end of September 2025. The Concierge will be responsible for ‘front desk' operations at the Ron Joyce Centre from Monday through Friday, (from 20-30 hours per week).
- Respond to all staff, student & visitor inquiries in a respectful & efficient manner.
- Document important information during each concierge shift in the Daily Logbook.
- Continuously and accurately maintain/amend class schedules/room booking schedule in DSB Connect.
- Each shift - note & communicate building system alarm status as per the Building Automation System.
- Monitor performance & communicate directly with transportation service provider as required, escalating to the Facility Supervisor when necessary.
- Interface with building security personnel on a continuous basis to ensure that the safety of all personnel is being overseen adequately. Escalate concerns to the Facility Coordinator when/as required.
- Maintain & monitor critical key box located at Front Desk.
- Assist on-site Facility Coordinator/Day Concierge to ensure all work is completed in accordance with contract requirements, including providing support in event coordination.
- Assist on-site Facility Coordinator/Day Concierge to oversee tasks relating to service, preventative maintenance performance, work order performance, and subcontractor supervision.
- May on occasion be asked to work additional hours during weekdays or the weekends

**COMPETENCY REQUIREMENTS**
- Organized & can prioritize tasks effectively
- Communicates Effectively
- Continuous Learning
- Customer Focus
- Holds Self Accountable
- Problem Solving and Innovation
- Teamwork and Collaboration
- Values and Respects Others

**SKILLS REQUIREMENTS**
- A college diploma in business administration (or equivalent facility experience and knowledge)
- 1-5 years' experience in a coordination or administrative role preferred
- Facility coordination experience would be considered an asset
- Excellent organization and time management skills

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