Community Manager

**About TickSmith**

TickSmith is passionate about data and how it’s changing our everyday lives. Data is the new economy It fuels algorithms, artificial intelligence and is used to manage risk and make decisions that affect us all. Never before have we seen so much data being produced and consumed. TickSmith's mission is to enable organizations to easily distribute and monetize their data whether it is for internal users, private members or external customers. Selling data should be as simple as selling products in an e-commerce store and TickSmith simplifies the online data shopping and distribution experience for data buyers and provides the necessary tools for data producers to connect, package, unify and monetize their data.

**What we’re looking for**

**What you'll be doing**

You will be responsible for creating and owning the ecosystem strategy for our emerging product lines. Our data ecosystem is a key component of our long-term growth strategy, and you will work alongside the Principal Product Manager and product analytics team to drive solution iteration and growth that empowers data scientists, analysts, and acquisition teams in the discovery of new and valuable external data sources.

**More precisely, you will**:

- Build key relationships with data acquirers, potential user communities and cross-industry professionals
- Plan, implement and monitor social media campaigns to reach the data community and engage with a broad scope of data acquirers
- Share & promote articles, status updates and video content (v2) on LinkedIn & specific forums
- Actively monitor for any mention of the brand online to engage with potential customers
- Working closely with the product team to leverage user insight to the product's evolution
- Provide monthly reports to communicate trends and recommendations to leadership team and transfer knowledge to the other department
- Provide assistance with data inquiries from external organization

**What you'll need**
- Bachelor’s degree in Communication or Marketing or any relevant field
- A solid 3+ years of experience as community manager or in a similar role
- People skills - You must be able to communicate effectively (written and spoken) and work closely with development teams that follow Agile principles
- Juggling skills - Experience at managing and balancing multiple priorities in complex environments is a definite asset.
- Detail-oriented - We want you to be organized to a fault, with the ability to readjust quickly
- CMS fluency - Already up and running at updating & managing content/website communications and web campaigns
- Highly motivated - Action-oriented, passionate about contributing to the data economy while learning new things everyday

**What could set you apart**
- Success launching and managing at-scale a social media campaign
- Highly analytical with the ability to structure data to uncover critical insights
- Ability to manage and contribute to key creative aspects of social campaigns (copy, images, design and production management)
- Demonstrate experience with Linkedin’s marketing solutions
- Experience of product delivery within an agile software development environment
- Business knowledge of data distribution solutions

**What you’ll get**
- ** Knowledgeable & curious colleagues** - From all walks of life and from all over the globe, our team members, whether in a senior, intermediate, or junior position, are more than happy to help you learn faster, who'll love learning from you and also, about you.
- **Collaborative culture** - Your input will be sought by other teams across the organization because we know we are all interconnected. You will have a direct impact on the way we do things around here. We built an environment of trust where we know the best work is done together and no one gets left behind.
- **Technical challenges** - It’s never a boring day when you constantly leverage your expertise and work with innovative technology to find solutions. You will see your suggestions and recommendations being implemented, having a direct impact on the company’s growth.
- **Growth is encouraged** - We embrace advancement and want to make sure that you feel empowered to grow and experience as much as possible while you’re here. We partner with you to guide you on your career objectives in all transparency. We know that one of the best places to find our future leaders/experts is internally and endorse those who have learned and progressed with us
- **Flexible Remote/Office Work Environment **- What suits you best? You can work remotely from home and/or choose to go to our office... or why not both? You choose Our office space has a great view of the Mount-Royal, plenty of natural light, and not to mention... a keg and pool table.
- **Flexible hours** - We recognize that you work hard and we encourage you to take the time to rest and recover when you’ve gone over and above the call of duty to get something done.
- **Competit