Community Engagement Programs Coordinator

The University of Ottawa—A crossroads of cultures and ideas The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities. We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong Position Purpose **Reporting to the Manager, Community Engagement**: Explore, develop, coordinate, and evaluate diverse experiential learning programs and models in a contexte of community engagement by researching and developing placements with partners and professors based on the specific needs of Community Service Learning (CSL) courses and other experiential learning initiatives. Assess the quality and suitability of placements and initiatives to ensure relevant and enriching learning experiences are available to students. Act as uOttawa Ambassador with community partners to promote the image of the University and promote community engagement and social accountability within the University community. **In this role you will**: Coordinate and manage the different stages relating to the community engagement placement process with key stakeholders (students, professors and community partners) Identify areas of growth for experiential learning opportunities for specific faculties, departments, and courses by creating and developing prospective strategies related to assigned disciplines/portfolios to convince potential (new and recurring) professors to integrate the Community Service Learning (CSL) program. Anticipate, map, and analyze the needs of existing and new community partners. Maintain relationships with internal partners (faculties, departments, professors) and community partners to encourage their participation in community engagement programs. Act as an ambassador for the University of Ottawa and promote its community engagement programs **What you will bring**: Knowledge of account management and community engagement principles normally acquired through a university degree in a related discipline or an equivalent combination of education and work experience 3 years of demonstrated experience in a similar role Excellent knowledge of the local and national Community’s sphere, the principles of community engagement and social accountability. Knowledge of university studies, academic programs (both at the undergraduate and graduate level), and principles of experiential learning. Excellent knowledge in account management, business development and Customer Relation Management (CRM). Ability to build positive relationship with internal and external stakeholders and partners. Ability to persuade and influence people without a relationship of authority. Excellent negotiation skills and ability to act tactfully and with diplomacy. Excellent initiative and autonomy. Excellent customer service skills. Ability to work independently to achieve work related goals. Demonstrated ability to multitask and meet deadlines. Strong time-management skills. Bilingualism - French and English (spoken and written) Key Competencies Here are the required competencies for all or our employees at uOttawa: **Planning**: Organize in time a series of actions or events in order to achieve an objective or a project. Plan and organize own work and priorities in regular daily activities. **Initiative**: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Be proactive and self-starting. Show availability and willingness to go above and beyond expectations whenever possible. **Service Excellence**: Reflect a positive attitude, demonstrate competence and professionalism, treat members of the community with respect, exercise care, devote full attention and find solutions. (Visit the section "Useful links" on the home page to read the detailed definition). **Teamwork and Cooperation**: Cooperate and work well with other members of the team to reach c