Client Account Manager

1 week ago

Dieppe, Canada Portia Promotions Inc. Full time

At _Portia Promotions_, we are industry leaders in advertising, sales, and client acquisition, driving business growth through strategic consulting, powerful brand positioning, and high-impact campaigns that deliver measurable results. As an Authorized Rogers Representative, we are proud to work with one of Canada’s largest telecommunications giants - a company known for connecting millions nationwide through cutting-edge communication solutions.

We are looking for an entry level **Client Account Manager** to take charge of our Rogers account, ensuring exceptional service and results. In this role, you will manage client relationships, oversee customer accounts, and drive growth by maintaining a high level of customer satisfaction. Your primary focus will be on our client’s brand reach, strengthening partnerships, and maximizing business opportunities.

**Client Account Manager Responsibilities**:

- Act as the main point of contact, build and maintain strong client relationships, fostering long-term success
- Identify opportunities for growth and expansion within the client account
- Work closely with sales and marketing teams to drive performance and achieve targets
- Analyze account performance data and provide strategic recommendations
- Ensure client satisfaction by proactively addressing concerns and delivering solutions
- Work with the customers, provide them with product knowledge, resolve customer concerns efficiently and professionally, maintaining reputation for excellence in service
- Conduct client meetings and negotiations, ensuring clarity, transparency, and alignment with business objectives.

**What You Bring to the Client Account Manager Role**:

- Excellent communication and negotiation skills to establish trust and drive client success.
- A solutions-oriented mindset, proactively addressing challenges and implementing effective strategies.
- A talent for building strong relationships and efficiently overseeing business operations.
- Strong analytical skills to evaluate performance trends and make data-driven decisions.
- The ability to excel in a dynamic environment while handling multiple priorities effectively.

**Job Type**: Permanent

Pay: $45,000.00-$105,000.00 per year

**Benefits**:

- Company events
- Employee assistance program
- Extended health care
- Mileage reimbursement
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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