Assistant Branch Manager

1 week ago


Burnaby, Canada Gulf & Fraser Full time

Looking to join a team of driven, collaborative, and positive professionals, grow your career, and contribute meaningfully to your community? Sounds like this opportunity might be the perfect fit At Gulf & Fraser, we strive to create a future where everyone in our communities can achieve financial wellness. For over 80 years, Gulf & Fraser has invested in what we value most: our members, partners, employees, and our communities. We are proud to serve our members across BC by offering reliable advice, a welcoming environment, and a full range of personal and business banking, investment, and insurance solutions. We help our members find the best options to fulfill their financial potential. We believe in the power of progressive thinking and positive action to take incredible steps forward in every aspect of life.

**What this role is all about**:
The Assistant Branch Manager promotes service excellence by supporting the Branch Managers and AVPs in establishing and achieving an exceptional member experience by managing employee development and performance. You are a strong coach and team leader, and utilizes the internal sales model to help guide employees in driving their success. The Assistant Branch Manager is also an established community partner, developing and maintaining relationships with local businesses and individuals to build Gulf & Fraser’s overall business.

**What you’ll do**:

- Builds and leads a cohesive sales and service team, ensuring performance processes and developmental opportunities are established and implemented to promote team success.
- Leads all direct reports; provides coaching to build capabilities, foster professional development and maximize employee engagement
- In partnership with the Branch Manager, oversees the day to day operation of the branch including execution of branch business plan and ensuring targets for loan and investment portfolios are met.
- Advises members on personal and business financial management, debt management and investment planning.
- Ensures adherence to all credit policies and risk management processes including approvals and discretionary lending limits.
- Supports branch team in building relationships with community referral sources to promote Gulf & Fraser and grow business, collaborating with other branches departments, external network and local community.
- Ensures branch team is consistently and effectively representing and delivering the Gulf & Fraser's brand and service standards.
- Establishes a high personal standard of performance and service by actively participating in other duties assigned, including educational seminars and training programs.

**A little about your qualifications**:

- 5-7 years’ progressive sales experience in a financial institution
- Post-secondary business degree or diploma
- Successful completion of Financial Planning I and CUIC 210, plus additional related courses
- Prior experience leading a sales team is preferred
- Equivalent combination of the above may be appropriate

**What you’ll gain**:

- Competitive base salary, reviewed annually
- An incentive bonus plan
- Flexible, top-notch benefits plan - choose what’s important to you, whether it’s a transit pass, gym membership, or additional vacation time
- Annual time off to recharge - vacation starting at 3 weeks and 12 personal days
- Amazing RRSP program - we contribute at a great rate, whether you choose to contribute yourself or not
- Loans at preferred interest rates, discounted banking accounts and credit cards, unique banking instruments, professional financial advice - we are a credit union, after all
- Professional development - we’re truly committed to our team’s growth through in-house training, personal coaching, leadership development programs, mentorship, tuition reimbursement, professional dues coverage, and conference participation
- Connect and feel recognized through social events, Employee Recognition Night, and an employee recognition program that translates into real rewards

***Who we are**:
**_Power your possible_**_TM_**_._** At Gulf & Fraser, growth and development is an important facet of your experience and we encourage everyone to progress and contribute in a meaningful way. Here, you can develop and further your career alongside a team of passionate, empowered and engaged professionals who recognize the power of collaboration, innovation, recognition, and driving their own success. For us, the vision of ‘Power your possible_TM_ extends to our teams, as well as our members.

**_Drive, contribute, grow - together. _**We are stronger together and are proud to foster a caring, open-minded, and inclusive culture. We embrace diversity of backgrounds, ideas, perspectives, and experiences - this way we can meet the unique needs of our employees, members, and communities Join our team and let’s work together to embody and promote our values: offering a welcoming environment, accountability, collaboration, and ada



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