Learning Specialist

Location: Vancouver, BC, Canada
Date Posted: Sep 27, 2024
Job ID: R21597
Job Status: Full-Time

Description

Job Summary:
As a Learning Specialist you will play a critical role in the continuous improvement of Ledcor’s leadership programs & for managing program evaluations while ensuring alignment with Ledcor’s Learning Framework to measure learning outcomes and operational impact.

In your new role you will partner with the Talent team to ensure integration with our evaluation and competency model frameworks and supports post-program sustainment activities such as mentorship programs and skill development initiatives. The Learning Specialist also drives program design, implementation, and facilitation while leveraging data analysis for continuous improvement.

We are committed to the long-term success and wellbeing of our employees. Our total rewards package is designed to provide compensation and benefits programs that support your health, wellness, and financial security. Including items such as competitive salaries and profit-sharing program; exceptional health, dental, vision plans, life and disability coverages; comprehensive retirement plans, generous vacation and leave, family support benefits, mental health resources, and more. We offer ongoing employee training and development, team building and career growth opportunities.

Essential Responsibilities:
Evaluation and Continuous Improvement (40%)
- Serve as a resource within the immediate team on evaluation and continuous improvement practices, aligning to our evaluation framework and providing guidance where necessary.
- Manages evaluations for in-house and leadership programs, ensuring data collection and analysis to measure program effectiveness and operational impact.
- Analyze data and feedback, developing actionable insights and quarterly reports for Senior leaders and HRBPs.
- Utilize our evaluation tools and if required design new evaluation tools to measure the effectiveness of learning offerings, identify the operational impact, and supports with recommendations for continuous improvement.
- Partner with the Learning and Talent COE Team to regularly review measurement outcomes and develop solutions for enhancing training effectiveness.
- Assess gaps in current content to ensure learning offerings are effective and relevant, making improvements as necessary.
- Implement innovative training techniques and technologies to improve learner engagement and improve learning outcomes.

Program Support, Design, and Sustainment (30%)
- Develops content, materials, and curriculums that address organizational needs, incorporating participant feedback, and reflects on course evaluation insights and trends observed through facilitation.
- Ensure program alignment with Ledcor’s Learning Framework, Leader Expectations, and identified capabilities and skills in the programs to provide cohesive learning experiences.
- Continuously review and update program content to reflect business priorities and best practices in learning design.
- Maintain consistency in program resources and ensure adherence to Ledcor’s brand guidelines and standards.
- Partners with HRBPs to understand organizational needs, provides guidance and design recommendations that support Ledcor’s competency model framework

Program Delivery, Implementation, and Facilitation (20%)
- Deliver and facilitate engaging behavioral skills learning sessions, targeted at HRBPs, individual contributors, and people leaders, ensuring an interactive and impactful learning experience.
- Customize and tailor delivery methods to meet the needs of a diverse employee base and learning styles ensuring inclusivity and effectiveness
- Foster a positive learning environment that encourages participation, collaboration, and knowledge sharing.
- Build strong relationships with internal teams, HRBPs, and external vendors to support program design and evaluation, improving the overall participant experience.

Utilization of Tools and Social Collaboration (10%)
- Collaborate with the Learning Programs Manager to align on communication channels, ensuring adherence to Ledcor’s processes and standards.
- Monitor the effectiveness of communication strategies and recommend enhancements to improve program visibility and participant engagement.

Qualifications:

- 3+ years working in learning and development, with a focus on program measurement, delivery, and/or facilitation.
- 3+ years designing or supporting the design of program content across a variety of behavioral and leadership topics.
- Exceptionally strong presentation, and communication and interpersonal skills.
- Strong attention to detail for program metrics, data analysis, and drafting quarterly reports on program outcomes.
- Strong customer service, problem-solving, and adaptability skills.
- Proficiency in data analytics to identify gaps and measure the effectiveness of training programs.
- Foster safe and open learning environments, while represent