Service Bdc Representative

1 week ago

Etobicoke, Canada Humberview Volkswagen Full time

Are you looking to be a part of a fun, motivating team? To have your efforts be valuable and crucial to both customers and the business? Look no further

Humberview Volkswagen is currently looking for a Service BDC Representative to join their team in Etobicoke. The Business Development Centre (BDC) Representative is a highly motivated individual who will be responsible for effectively handling customers and creating appointments for the Service team. The BDC Representative help turn customer's concerns and reminders into appointments, and inbound calls into being a part of the Humberview Volkswagen business. The BDC Representative is a valuable asset to our dealership

Humberview Volkswagen is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 21 stores, 19 brands and 5000 vehicles. At HG, we put our people first, because without them, we couldn’t possibly deliver on our promise of serving you better, each and every day. Ranging from entry-level positions to experienced opportunities, we offer our employees ways to drive their career forward by providing them with the skills and knowledge they need to be successful. Whether you want to gain diverse brand experience or gain experience working in different departments, we love to see our team members grow

**This is a full-time permanent role.**

**Job Duties**:

- Make 80-100 outbound calls each day to follow up and ensure customers satisfaction with their visit.
- Assist our customers by reminding/scheduling what services are due/recommended by the manufacturer.
- Handle service reminders, campaigns, recalls and internet opportunities.
- Following up on customer inquiries for the service department.
- Following up with past customers in the database.
- Other duties as required.

**What We Look For**:

- Previous call center experience is an asset.
- Must have excellent communication skills.
- Prior experience in a customer service role is required.
- Able to work well in a fast-paced environment.
- Must be comfortable with computers and technology systems.
- Strong record of customer satisfaction results.
- Team-oriented individual.
- Strong time management skills.
- Must have the drive and desire to meet production goals and expectations.
- Experience in a dealership service department would be considered an asset.
- Works well in a team environment.

**What We Offer**:

- A solid foundation of customers from over 58 years of business.
- A very competitive compensation plan and health and dental insurance.
- An incredible opportunity for advancement within the organization.
- A leadership team that trains and mentors its staff to ensure success for new team members.
- No Sunday or holiday work, more time for your family.
- A fun place to work

  • Service Bdc Representative

    6 days ago

    Etobicoke, Canada The Humberview Group Full time

    **_Are you looking to be a part of a fun, motivating team? To have your efforts be valuable and crucial to both customers and the business? Look no further!_** Humberview Volkswagen is currently looking for an **experienced BDC Representative** to join their team in Etobicoke. The **Business Development Centre (BDC) Representative** is a highly motivated...

  • Service BDC Representative

    2 weeks ago

    Etobicoke, ON, Canada The Humberview Group Full time

    Are you looking to be a part of a fun, motivating team? To have your efforts be valuable and crucial to both customers and the business? Look no furtherHumberview Volkswagen is currently looking for an experienced BDC Representative to join their team in Etobicoke.The Business Development Centre (BDC) Representative is a highly motivated individual who will...

  • Service BDC Representative

    2 weeks ago

    Etobicoke, Canada Humberview Volkswagen Full time

    Job Duties: Make 80-100 outbound calls each day to follow up and ensure customers satisfaction with their visit.  Assist our customers by reminding/scheduling what services are due/recommended by the manufacturer. Handle service reminders, campaigns, recalls and internet opportunities. Following up on customer inquiries for the service department....

  • Service Reception/bdc

    2 weeks ago

    Etobicoke, Canada Woodbine Toyota Full time

    **Woodbine Toyota is looking for an service receptionist/BDC to add to our team!** - A passion for creating incredible customer experiences - Excellent interpersonal skills and an upbeat attitude. - Hold exceptional administrative and customer service skills **Skills and Duties Required**: - Excellent verbal and written communication - Computer skills...

  • Customer Service Representative

    6 days ago

    Etobicoke, Canada The Garland Company Full time

    **CUSTOMER SERVICE AND LOGISTICS RERESENTATIVE** **Position/Title**:Garland Customer Service and Logistics Representative **Reports to**: Director of Operations **GENERAL SUMMARY OF POSITION**: The Customer Sales Representative serves as a direct point of contact for Garland’s customers and is responsible for promoting, increasing, developing,...

  • Customer Service Representative

    3 days ago

    Etobicoke, Canada U-Haul Full time

    **Customer Service representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    1 week ago

    Etobicoke, Canada Mitrex Full time

    **Customer Service Representative** **Mitrex, an Integrated solar and construction solution provider,** is looking for an experienced, full-time, permanent Customer Service Representative to support our sales and business development teams with client relations. **COMPETENCIES** - Must have 2+ years of experience in one or more of the following business...

  • Customer Service Representative

    1 week ago

    Etobicoke, Canada Mitrex Inc. Full time

    Customer Service Representative Mitrex, an Integrated solar and construction solution provider, is looking for an experienced, full-time, permanent Customer Service Representative to support our sales and business development teams with client relations. COMPETENCIES - Must have 2+ years of experience in one or more of the following business development,...

  • Sales & Customer Service Representative

    6 days ago

    Etobicoke, Canada Page 1 Management Inc. Full time

    Page 1 Management Inc. is now hiring an **entry level Sales & Customer Service Representative** to join our team in the Etobicoke office! We are an expanding and rapidly growing marketing company, we currently work with one of the largest F&B distributor on the Canadian Market and are looking to hire a passionate and driven **Sales & Customer Service...

  • Bilingual Customer Service Representative

    2 weeks ago

    Etobicoke, Canada Freshstone Brands Inc. Full time

    **Bilingual Customer Service Representative** **Company Overview**: One of Toronto’s exciting Food manufacturing companies is expanding and is currently seeking a _**Bilingual Customer Service Representative**_ to join our Customer Care Team team! Freshstone Brands Inc. (“FBI”) is a premier manufacturer of high-quality prepared food products that...