Quality Assurance Specialist

MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors. Through collaboration, ingenuity and a promise to provide safety and happiness to our customers, we are committed to constant evolution and the development of a variety of cutting edge technologies. In approximately 40 countries worldwide, headquartered in Seoul, Korea, we have expanded our presence in Canada. Globally, MOBIS encourages individuals to take on new challenges and drive innovation. We strive to maintain a global competitive edge, based on product quality and customer value. In 2016, MPCA transitioned to a newly built 550,000 sq. ft. facility located in Markham, ON (Canada) and we are building another new facility in Calgary, ON, in 2023. You will be joining us at a very exciting time as we build the foundation for our future Reporting to the Quality Assurance and Warranty Supervisor, the Quality Assurance Specialist conducts hands-on evaluations of prototype & production accessories and is responsible for the documentation and validation of all required PPAP steps. This role works in both a shop and office environment, liaising with suppliers, customers and internal members to ensure the support and progression of quality and warranty topics. KEY ACCOUNTABILITIES - Conduct installations and/or assessments on automotive accessories for new developments, carryover validations and quality related concerns; provide quality insight and feedback - Validate PPAP documentation for all new projects and changes - Ensure the timely completion of tasks through efficient management of time and resources - Prioritize tasks with the Accessory Development team, suppliers and involved parties to ensure project timelines remain on track; identify and escalate risks based on internal or external factors - Participate in update meetings and report on project status and timelines related to PPAP package, including instruction sheets, PSW status, fitment checks/approvals/revisions - Investigate and address concerns/inquiries by reviewing feedback, cross-checking documentation and samples, reviewing physical parts and/or coordinating with suppliers; document and respond effectively and accurately to maintain high standards of customer service excellence - Reduce defect rate and warranty costs by ensuring products are developed to the highest quality standards and all support resources (such as fitment and dimensional reports, service/replacement parts list, instructions) are well maintained, organized and readily available - Coordinate and document the maintenance of shop facilities and equipment - Track inventory of shop supplies/tools and coordinate the timely replenishment of materials - Maintain and catalogue samples and prototypes in an organized and presentable manner - Give technical advice to internal staff members and support management in any other functions - Other duties as assigned REQUIRED COMPETENCIES We're seeking a motivated individual with excellent communication skills, experience installing accessories and some knowledge of PPAP documents or manufacturing/production, who will thrive within a fast-paced team environment. - Minimum of 5 years of experience in the automotive service or repair industry - Post-secondary diploma/degree in automotive, quality, engineering or a related field - Must possess a valid G-class Driver's license with a clean driving record - Hands on automotive service experience preferred - Valid Class "310S" or higher mechanics license is an asset - Ability to stay organized and productive while focusing on multiple projects - Deep understanding of manufacturing standards, processes and controls - High level of planning and problem solving skills related to vehicle systems and schematics in order to diagnose and repair vehicles and related problems - Proficient with computers and MS Office (Excel, PowerPoint, Outlook) - Excellent verbal and strong written skills in English; Bilingual (French) is an asset You'll Get in Return - A flexible, collaborative, dynamic, and fast-paced work environment with an award-winning employer - Many opportunities for personal and professional development - Opportunities to participate in exciting company events - You and your family get amazing rates on our cars - Competitive employer paid benefits and compensation package including company matched RRSP - And much, much more Mobis Parts Canada Corp. is committed to attract and retain a diverse team of associates and creating an inclusive environment. Mobis Parts Canada Corp. has accommodation process in place for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies.