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Inside Sales Trainee

3 weeks ago

Cobourg, Canada Guillevin International Full time

Inside Sales Trainee

Status:
Regular, Full time

**Location**:
Cobourg, Ontario

**MAIN RESPONSIBILITIES of an Inside Salesperson**:
Answer incoming calls politely and professionally
Ask questions to identify the customer’s needs
Occasionally negotiates special pricing to secure orders at highest margin possible
Prompt response to customer inquiries
Meet customer expectation with respect to emergency and/or rush shipments100% order entry accuracy
Gather market intelligence and communicate same to the Business Centre's Manager and Outside Salespersons
Develop strong relationships with key account
Take advantage of all opportunities to maximize gross margin
Promptly process customer request for returns
Take initiative to resolve service issues in a timely fashion
Assist at counter when traffic dictates
Advise purchasing of inventory issues/stock-outs
Utilize classroom and distance learning to continuously improve product knowledge in general and more specifically lighting and distribution

**REQUIREMENTS**:
Have an excellent verbal, non-verbal and written communication skills
Highly flexible and adaptable with strong organizational and time management skills
Able to understand the customers' needs and deliver according to their expectations.
A team player, adaptable, energetic with a positive professional attitude and manner
Self motivated to improve business skills and product knowledge.

**What's in it for You**:
Guillevin offers exciting and challenging careers as well as a competitive Benefits Program, Group RRSP with employer contribution and a Higher Education Awards Program for the children of our employees.

Guillevin ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.

We thank all applicants for their interest, however, only those under consideration will be contacted.

The masculine gender is only used to simplify the text.‍‍

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift

**Experience**:

- Warehouse: 1 year (preferred)
- Sales: 1 year (preferred)