Medical Receptionist

2 days ago

Orleans, Canada Ottawa MediSPA Orleans Full time

We are looking to hire a Spa Receptionist with excellent organizational and administrative skills. Our new Medical Receptionist is expected to be compassionate and discrete with superb time management and record-keeping skills.

Medical Receptionist Responsibilities:

- Greet and attend to clients in person and over the phone.
- Professionally assist Owner, Manager, Doctors, Nurses, Estheticians, and clients.
- Answer phone calls professionally and courteously.
- Perform all duties within Medical Spa Protocols.
- Maintain confidentiality of all Client Files, Spa Information, and Staff.
- Schedule appointments between assisting Estheticians with cashing out clients and prepping files.
- Liaise between all staff and Owner/Managers with discretion and professionalism
- Adhere to policy and procedures during all activates.
- Assist with a smooth workflow of daily clients.
- Communicate well and maintain accurate notes on files.
- Complete accurate documentation of all client visits in software.
- Being detail-oriented is a must.

Medical Receptionist Requirements:

- Administration or Reception certification is highly advantageous.
- Minimum 2 years of experience at a healthcare facility, MediSpa, or in a Medical Receptionist role (essential).
- Working knowledge of Medical Injectable terminology such as Botox, Dermal Filler is advantageous.
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organisational, administrative, and planning skills.
- Ability to work under pressure and react effectively to multiple tasks.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication, and IT skills. Spaware software is used.
- Passionate about Esthetic, Spa, Medical, and Client excellence.
- Bilingualism is Required (French) and/any other languages.
- Punctual & Dependable
- Must have strong initiative and common sense.
- Must have appropriate Medical Spa Appearance with excellent grooming habits.
- Must love working with a team.
- Sales experience is required (2-5 years)
- Medical/Dental Plan
- Group RSP Plan
- Fantastic Treatment/Product Discount Plan

**Job Types**: Full-time, Part-time, Permanent

Pay: $22.00-$24.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Store discount

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- No weekends

**Experience**:

- Reception: 5 years (required)

**Language**:

- French (required)

**Location**:

- Orleans, ON (preferred)

Work Location: In person

Expected start date: 2025-06-15

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