Quality Assurance

Garbo Group is a leading fashion accessories company that designs, develops, and distributes fashion accessories to retailers in North America. Our team is talented, creative, and detailed. We have over a century of collective experience and are recognized as one of the most knowledgeable and influential groups in our industry.

**What are we looking for?**

Reporting to the COO, the QA/QC Manager plays a crucial role in ensuring that accessories produced and sold by the company meet the required quality standards and specifications. This role involves overseeing the entire QA/QC process, implementing quality control procedures, and collaborating with factories and 3rd party auditors.

**What will you be doing?**
- Lead the overall QA/QC management system across the entire business which includes establishing and maintaining internal/operational QA/QC systems in collaboration with internal/operational teams and establishing and maintaining factory QA/QC management systems with our strategic manufacturing partners.
- Continuously improve QA/QC systems by identifying gaps and implementing changes.
- Perform product safety reviews for all new and existing product lines.
- Manage, maintain, and implement product testing protocols.
- Prepare and submit product testing requests for third party testing.
- Educate and coach all internal teams and factory partners involved in QA/QC.
- Review and analyze results of product testing to determine compliance and areas for improvement.
- Oversee third-party factory audits to ensure compliance with product manufacturing requirements.
- Oversee documentation and maintain compliance across all elements of the QA/QC system.
- Monitor changes in government, Health Canada, FDA, and ISO standards, and ensure compliance.
- Monitor industry trends for recalls and product safety innovations.
- Manage a robust recall management system to quickly respond to any product issues.
- Prepare regular reports to upper management outlining quality control and assurance metrics and KPIs.
- Serve as the lead for all QA/QC responsibilities among internal teams, third-party testing/audit partners, factories, brand, and retail partners.

**What qualifications and skills do you need?**
- 5+ years of proven experience in quality control and assurance. Experience overseeing a 3rd Party auditor is a definite asset.
- Bachelor’s degree or college diploma in a relevant field (quality management, engineering, or a related discipline) or equivalent experience
- Quality control certification is a definite asset.

**What skills will you be bringing?**
- Strong knowledge of quality management systems and tools (ISO 9001)
- Familiarity with industry-specific quality standards and regulations
- Excellent communication, leadership, and collaboration skills
- Analytical mindset and attention to detail
- Problem solving and decision-making abilities
- Proficient in using quality control software and tools

**Preference will be given to those that are located in the GTA area.**

If you are a reliable and present individual with a passion for supporting senior leaders, we want to hear from you Please submit your resume and a cover letter explaining why you would be the perfect fit for this role.

Garbo Group Inc. is an equal opportunity employer. We are compliant with AODA legislation; if you require work related accommodations, please let us know.

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- North York, ON M6B 1P5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you authorized to work in Canada?

**Experience**:

- quality assurance: 5 years (preferred)

Work Location: In person