Technical Sales Specialist

**Key Responsibilities**

**Sales Activities**
- Meet and exceed sales KPIs and revenue goals.
- Qualify leads and convert them into long-term business partnerships.
- Identify customers’ unique product requirements and collaborate with our engineering team to develop tailored solutions.
- Prepare and present detailed technical proposals, quotes, and product demonstrations to potential clients.
- Conduct follow-ups, schedule meetings, make calls, and maintain accurate records of all activities using CRM software.
- Coordinate with the Customer Success team to facilitate Factory Acceptance Tests (FAT) for customers onsite.

**Marketing and Market Development**
- Identify new business opportunities and develop strategic relationships with packaging manufacturing design firms, equipment distributors, system integrators, and industrial automation OEMs.
- Conduct in-depth research to identify emerging trends and new markets within VFFS machinery and packaging.
- Provide valuable market feedback to guide product development and innovation.

**Technical Support**
- Conduct technical product demonstrations to showcase product capabilities.
- Offer engineering solutions to resolve complex manufacturing challenges.
- Interpret and explain technical drawings and specifications to clients.
- Collaborate with internal engineering and production teams to ensure seamless solution delivery.

**Building Business Relationships**
- Serve as the primary technical point of contact for key clients, ensuring high levels of satisfaction through clear communication and timely delivery.
- Foster strong relationships with prospective and existing clients through personalized engagement and technical insights.
- Provide ongoing support and maintain open communication with clients.
- Represent the company at trade shows, building strong relationships with attendees.

**Required Qualifications**
- Bachelor’s degree in Engineering (Mechanical preferred).
- 3-5 years of experience in sales
- Strong technical knowledge and hands-on experience in machinery automation or related fields.
- Ability to explain complex technical concepts to both technical and non-technical audiences.
- Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word).
- Valid driver’s license and willingness to travel (20-30% of the time).

**Preferred Qualifications**
- Experience with VFFS (Vertical Form Fill Seal) equipment and the packaging industry.
- Proven track record of achieving sales targets in a technical environment.
- Strong analytical, problem-solving, and strategic thinking skills.

**Top Qualities for Success**
- Ability to understand and communicate technical specifications and features of VFFS machinery effectively.
- Capability to match customer needs with appropriate solutions and collaborate on customizations when necessary.
- Strong listening skills and a focus on understanding customer pain points.
- Commitment to providing solutions that add tangible value to customer operations and maintaining satisfaction through excellent post-sale support
- Confidence in navigating pricing discussions while emphasizing value.
- Building long-term partnerships with clients and effectively handling objections to close deals.

**What We Offer**
- Competitive salary with performance-based incentives.
- Comprehensive benefits package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Commuter benefits
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Woodstock, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Sales: 3 years (required)

**Language**:

- English (required)

Work Location: In person