Data Governence

Highlights of the job

EPCOR Water Services (EWS) has an exciting opportunity for a permanent full-time Manager, Data Governance & Planning to join the Customer Operations team working from the EPCOR Tower in downtown Edmonton, AB

As the Manager, Data Governance & Planning you will define the long-term plan (5-10 years) for situational awareness within EWS, drawing on your strong business and technical understanding of water and wastewater system operation and data needs. You will be developing and implementing the Situational Awareness roadmap including technology and data visualization plans that are required to establish the new Integrated Operations Centre. This will involve the development of use cases through collaboration with teams across EWS, the Corporate IT group and your team of business analysts. Additionally, you will be developing and implementing the EWS data governance policies, procedures and standards. This will include establishing and leading the Data Governance Committee for EWS, made up of data owners who will work together to educate employees of requirements, monitor compliance, and take corrective action as required.

What you’d be responsible for

The Manager, Data Governance & Planning is accountable to the Senior Manager, Situational Awareness and operates within the context and prescribed limits established by the Senior Manager, Situational Awareness. The main accountabilities of the role include, but are not limited to:

- Ensuring the delivery of optimal results against appropriate performance metrics in order to meet customers needs for reliable water and wastewater services, while supporting the efforts of engineering, operations and planning groups to ensure a safe and efficient operation of the system as defined in EWS annual targets.
- Dealing with mid to long term highly complex multi-department needs and ensuring optimal deliverables through effective cross-functional collaboration within Senior Manager’s context and prescribed limits.
- Leading the development, implementation and reviewing of Situational Awareness processes to ensure compliance to policies, standards, regulatory requirements and ensuring mitigation of risks. This includes coordinating audits and ensuring corrective actions are complete for activities deemed non-compliant.

**_ Situational Awareness Governance_**
- Leading the implementation of the Situational Awareness roadmap including support for the establishment of the new Integrated Operations Centre for data and systems across EWS, including GIS, hydraulic modeling, the data warehouse, vendor platforms, etc.
- With the support of their Business Analyst team, soliciting input on data analysis needs from across EWS’s engineering, maintenance, operations and planning groups and identifying new technology solutions, processes and best practices that build on existing systems within EPCOR to ensure optimal long-term plans and investments to address those needs.
- Collaborating with Corporate IT to ensure the EWS Situational Awareness Roadmap ties in with the broader EPCOR IT Business System Plan.

**_ Project Support_**
- Working with stakeholders across EWS to develop and deliver use cases for Regulatory, BU, ITIC and FRC approval and providing input to the annual Business System Planning and budgeting processes.
- Working with:

- Corporate IT to plan/develop IT projects for EWS, including the annual Business Systems project and ensuring changes are consistent with the Situational Awareness Roadmap.
- the Geospatial Analytics and Data Science teams to develop processes for effective project intake, scope definition, project planning, project execution, project prioritization, and compliance with data management plans

**_ Process Improvement_**
- Liaising with Operational Excellence to design processes that support effective data, asset and work management through the utilization of integrated system tools.
- Collaborating with Operational Excellence and key stakeholders across EWS to create processes and identify system and data requirements for the Integrated Operations Centre which is a new team being created and implemented in 2025.

**_ External Relationship Management_**
- Establishing principles and policies for Open Data for EWS.
- Collaborating with the City of Edmonton Open Data/GIS committee.
- Representing EWS in the Geo Edmonton Alliance.
- Identifying opportunities for EPCOR to share with and/or access data from external parties, in alignment with the EWS business plans and objectives.
- Managing all contracts and agreements between EWS and external parties related to data access/sharing.

**_ Data Stewardship_**
- Establishing:

- Policies and processes to ensure data integrity and accuracy.
- And monitoring the data lake/catalogue, including proper procedures for creating, preparing, using, storing, archiving, and deleting data.
- And chairing the EWSI Data Governance Committee.
- Accountable for studies, analysis of results and