Receptionist/clerical Full-time

3 days ago

ChathamKent, Canada Thamesview Family Health Team Full time

**Receptionist/Clerical**

**Permanent, Full-Time (35 hours/week)**

**Position Overview**:
**Roles and Responsibilities**:

- Performs clerical duties for the FHT.
- Greets and registers patients to the FHT offices in a professional friendly manner.
- Answers multi-line telephone system.
- Manages booking/referral processes for the FHT.
- Builds and maintains FHT schedules.
- Processes correspondence, drafts replies and processes other routine tasks.
- Assists with coordinating FHT meetings, including processing of minutes, distribution of meeting agendas and materials.
- Assists in the development and production of internal communications and public relations materials.
- Maintains confidentiality of all data and information.
- Performs other duties as assigned in the interest of efficient operations of the FHT.

**Organizational**:

- Collection of data as required for statistical/reporting purposes.
- Provide timely and informative reports as directed and requested by the Executive Director and/or Physician Lead.
- Participate in team building, program development, and improvement activities.
- Participate in staff meetings, to exchange ideas, receive mutual support and monitor program outcomes as well as present case studies.
- Comply with established personnel policies, procedures, standards and guidelines for operation.

**Qualifications and Competencies**:

- Post-secondary education and or/relevant education and experience in a related field such as business administration.
- Completion of Medical Secretary Course (medical terminology, pharmacology) is an asset.
- Demonstrated planning, organization, problem solving, research and analysis, written and oral communication, and conflict resolution skills.
- Proven participatory work style; ability to work independently and with a team (e.g. ability to work effectively with all members of the health care team.
- Ability to learn and work with electronic scheduling/booking system.

**Thamesview Family Health Team is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.**

**As a condition of employment, you are required to submit proof of COVID-19 vaccination.**

Pay: $21.00-$24.00 per hour

Expected hours: 35 per week

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Work Location: In person

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