Engine Field Service Diesel Technician

2 days ago

Mississauga, Canada Cummins Inc. Full time

**DESCRIPTION**

We are looking for a talented local Field service technician to join our team in Mississauga, Ontario.

At Cummins, we uphold the highest safety standards to ensure a secure working environment for all employees.

This is a field service diesel technician role
- Enjoy the convenience and benefits of a company supplied vehicle.

**In this role, you will make an impact in the following ways**:

- Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
- Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
- Escalates unresolved issues to product specialists or supervisor.
- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer.
- Completes training in line with skill and business requirements.
- Maintains service vehicle and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

**RESPONSIBILITIES**

**In order to be successful in this role you will need the following**:
**Education, Licenses, Certifications**:

- 310T/421A Red Seal Endorsement is mandatory for this position.
- Locally valid driving permit (preferred)
- This position may require licensing for compliance with export controls or sanctions regulations.

**Experience**:

- Significant field service work experience
- Experience working on Transit/Automotive, On-highway, Agricultural, Marine and Industrial engines.
- Nat Gas/EV Training (TSSA Certified) is considered an asset for this role.
- Experience with high Horsepower engines (19L and above).
- Expert level knowledge of and/or experience with engine products
- Customer service experience
- Experience providing technical advice and coaching to more junior technicians (preferred)

**About the role**:

- Union environment
- Working hours 7am-330pm Monday-Friday
- Work is mainly in the GTA area
- Cummins offers annual bonuses
- Boot and tool allowances available
- Benefits starts day 1

**QUALIFICATIONS**
- A copy of your red seal certification or trade’s diploma is required for this position.
- A copy of a 5 years driver’s abstract is required for this position.
- A valid local driver’s license is required for this position.

**Job** Service

**Organization** Cummins Inc.

**Role Category** Hybrid

**Job Type** Technician

**Min Salary** $73600

**Max Salary** $110400

**ReqID** 2414087

**Relocation Package** Yes

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