Internet Customer Service Representative

1 week ago

Calgary, Canada Utility Network & Partners, Inc Full time

**ABOUT US**

Our customer-focused, web-based, utility-retailing company is now recruiting applicants to join our Customer Care Team in the position of **Internet Customer Service Representative**.

**POSITION**

**RESPONSIBILITIES**
- Help customers switch their Internet accounts to our network of independent energy marketers.
- Prepare and provision modem hardware for new customers and handle changes to hardware rentals and purchases.
- Use your natural ability to connect and build rapport with various customers and provide advice to help them meet their changing needs.
- Use your sales and customer care expertise to retain customer accounts by explaining and introducing existing clients to new product offerings.
- Ensure every customer is a HAPPY CUSTOMER

**REQUIREMENTS / QUALIFICATIONS**
- High School Diploma with at least two (2) years of experience in customer care, sales, telecommunications, or related fields.
- Post-secondary education preferred.
- Proficient math skills with a focus on number facility and mathematical reasoning.
- Full professional English proficiency, both written and verbal.

**SKILLS**
- Excellent active listening skills and professional telephone manners.
- Ability to explain and relate industry knowledge to customers in a friendly and engaging way.
- Excellent organizational and self-management skills, accuracy and attention to detail.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook) and willing to learn and adapt to new technology and software as it emerges.
- Excellent accuracy, decision-making, problem-solving, and critical thinking skills.
- Proven interpersonal and collaborative skills with an ability to work as part of a team in an open-concept office space.

Pay: $43,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)

Work Location: In person

  • Rogers Customer Service Representative

    1 week ago

    Calgary, Canada Transcend Business Solutions Inc. Full time

    We’re hiring Customer Service Representatives to support the Rogers telecommunications campaign, helping customers stay connected through world-class wireless and internet solutions. As a key part of our customer-facing team, you'll assist clients with plan recommendations, device options, and account services while delivering the high-quality support...

  • Internet Sales

    2 weeks ago

    Calgary, Canada Stampede Leasing Ltd Full time

    As a key member of the Lexus of Calgary team and reporting to the Used Car Manager, the Internet Sales Specialist will work with the service department, representing a world-class leader in the automotive industry. Lexus of Calgary is seeking our next great team member to join our team as a full-time Internet Sales Specialist at our location in...

  • Internet Sales

    7 days ago

    Calgary, Canada Stampede Leasing Ltd Full time

    As a key member of the Stampede Toyota team and reporting to the New Car Sales Manager, the Internet Sales Specialist will work with the service department, representing a world-class leader in the automotive industry. Stampede Toyota is seeking our next great team member to join our team as a full-time Internet Sales Specialist at our location in...

  • Sales and Customer Service Representative

    1 week ago

    Calgary, Canada Alberta Real Estate Association (AREA) Full time

    The Alberta Real Estate Association (AREA) is the provincial professional organization that represents the interests of 15,000+ REALTORS® and 10 regional real estate boards/associations provincewide. Based in Calgary, the association’s mission is to provide strategic leadership through AREA’s member-centric advocacy, professional development and...

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada Merchant Treasury Services Full time

    If you are a positive, professional team player who enjoys problem-solving and a high energy environment with a growing company, a rewarding job opportunity awaits you with our customer service team in Calgary. As a Customer Service Representative you will work in our downtown office responding to inquiries by both our clients and their customers as well as...

  • Customer Service Representative

    1 week ago

    Calgary, Canada Mage Networks inc. Full time

    **Company description** Are you up for being part of a team solving a world problem? Mage Networks is an internet technology company with deep roots in the early days of broadband wireless. Our team includes engineers who were responsible for some of the most ground-breaking and fought-over innovations in the technology world, including Wi-Fi and 4G. Our...

  • Customer Service Representative

    2 weeks ago

    Calgary, Alberta, Canada Pest Launch Enterprises Ltd Full time

    Job OverviewWe're on the lookout for a warm, upbeat, and customer-loving Customer Service Representative (Remote) to join our team If you are located in Alberta, enjoy connecting with people, enjoy solving problems with a smile, are open-minded with feedback and professional growth, and love being part of a fast-moving team, this role is for youYou'll...

  • Customer Service/inside Sales Representative

    3 days ago

    Calgary, Canada Yardworx Full time

    **Benefits of Joining Our Team**: **Ownership**: Of Your Own Company **Advertising**: Including Signage & Branding **Mobile Invoicing**: Electronic Mobile Invoicing System **Database**: Of Customer Contacts **Office**: Full Time Support & Equipment **More Benefits to Being on the Yardworx Team**: **Additional Benefits of Working for Us Include**: -...

  • Internet Sales Specialist

    2 weeks ago

    Calgary, Canada Village Honda Full time

    Have you been looking for a positive sales career change in a position that can lead towards growth opportunities?! The Internet Sales Specialist role could be your next opportunity! Village Honda is looking for an experienced full time Internet Sales Specialist to become a part of our winning team, assisting with the largest growth opportunity in the...

  • Internet Sales Coordinator

    7 days ago

    Calgary, Canada Kaizen Automotive Group Full time

    Kaizen Automotive Group is one of the fastest growing Automotive Groups in Canada. As one of Canada’s 50 Best Managed Companies, we are always looking to expand and grow our business. Valuing accountability, integrity, and professionalism, Kaizen Automotive Group is proud to continuously employ the best people. We are actively seeking a full-time,...