Front of House/barista
3 days ago
If you are organized, dynamic, outgoing and love providing exceptional customer experiences - then you may be our next front of house barista.
This position is the face of Cocoabeans and represents our brand, customer service and product to our loyal customers. A willingness to help our customers find what they need is required.
**Skills**:
- Organized
- Strong math skills
- Speak and understand English
- Excellent time management skills
- Barista experience
- Communication
- Team Player
- Sales experience
- Talking with customers
- Experience with food allergies and sensitivities
- Work independently or in a team
- Operate in a fast paced environment with some level of stress
**Responsibilities**:
- Provide excellent customer service in person, online or over the phone.
- Following online customer orders through till they are picked up
- Opening and closing the bakery
- Operate cash registers and handle financial transactions accurately
- Maintain a clean and organized sales floor, including restocking shelves, proper labeling/prices and arranging displays
- Ensure compliance with food safety regulations and guidelines. Up to date food handlers certificate is a benefit.
- Help with food prep and handling, following proper procedures. This includes cutting bars, portioning cookies and assembling dainty platters.
- Utilize point-of-sale (POS) system to process transactions efficiently (Lightspeed K-series).
- Knowledge of Cocoabeans products and make recommendations to customers based on their needs.
- Collaborate with team members to achieve sales goals and provide a positive shopping experience
- Accurately prepare and serve hot and cold espresso based drinks.
**Job Types**: Full-time, Permanent
Pay: From $17.00 per hour
Expected hours: 35 per week
Additional pay:
- Overtime pay
**Benefits**:
- Discounted or free food
- Store discount
Schedule:
- Day shift
- Every Weekend
- Holidays
- On call
Work Location: In person
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