Bilingual Scheduling Coordinator
2 weeks ago
Who Are We? GoCo is a next-generation managed service provider that offers robust and flexible business communication technology like Unified Communications, Managed Networks, and Network Security to its customers. We are a group of experienced technology entrepreneurs from different backgrounds uniting their strengths and expertise to help businesses connect with their customers and the world. We are united in our belief that there is a better way to deliver simple, scalable solutions with speed. We have the scale and resources to bring our vision to life, but also the agility to flex to the needs of our customers along the way. We are on a journey to assemble multiple industry-leading players into the most agile and efficient provider in the Canadian market. Please consult our landing page to find out who we are. Who are we seeking to join our team? GoCo is seeking an experienced "Bilingual Scheduling Coordinator" for our remote position in Canada. You will contribute to the team by performing the following: - Process submitted orders, vendor confirmations, change requests, and revisit requests - Maintain Onsite Install queues (queue should be cleaned out at least once a day) - Prepare reporting metrics for installations completed - Vendor Management for Canada and US - Mentoring/training: coordinators, onsite agents, vendors, technicians - Documenting the summaries from customer “needs assessment” inquires - Maintaining accurate installation scope of work, and updating all documentation as needed - Project Management: Installation projects - Site pre-qualification tasks - Coverage for multiple positions (vacations, workloads, etc) What do you bring to the team? - Experience in working in a dispatch/technical support environment - Able to effectively communicate internally/externally with clients and anticipate issues where possible - Ability to prioritize, project manage and multitask - Excellent verbal and written communication skills - Excellent organizational and administrative skills; detail-oriented - Problem solving and trouble shooting skills - Experience and genuine dedication to customer care/service - Positive, outgoing, optimistic personality - Knowledge of MS Office (Word, Excel, PowerPoint, Access etc.) - General Internet knowledge and experience working in an ISP environment - Is comfortable communicating, spoken and written in both French and English - Post-secondary education in a relevant degree or certificate program an asset Nice to have: - 2+ years’ work experience in installation of internet connectivity services - Complex project coordination experience - Experience with vendor management - Scheduling and coordination experience - Bilingualism an asset NOTE: The health and safety of our team, customers and communities is paramount to GoCo. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19We thank all applicants for their interest, however, only applicants selected for an interview will be contacted. Accessibility GoCo is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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Bilingual Order Desk Representative
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Bilingual Order Desk Representative
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Montréal, QC, Canada Bilingual Source Full time €40,000 - €45,000Bilingual Order Desk Representative - Full-Time (Montreal, QC | 100% On-Site) Salary: $40,000 - $45,000 annually Monday-Friday | Day Shift | No Weekends Are you an organized, customer-focused professional looking to grow within a well-established Canadian company? A respected leader in the building materials and coatings industry is seeking a...
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Bilingual Order Desk Representative
2 weeks ago
Montréal-Est, Canada Bilingual Source Full timeBilingual Order Desk Representative - Full-Time (Montreal, QC | 100% On-Site) Salary: $40,000 - $45,000 annually Monday-Friday | Day Shift | No Weekends Are you an organized, customer-focused professional looking to grow within a well-established Canadian company? A respected leader in the building materials and coatings industry is seeking a full-time Order...
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Bilingual Order Desk Representative
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Bilingual Order Desk Representative
3 weeks ago
Montréal-Est, Canada Bilingual Source Full timeBilingual Order Desk Representative - Full-Time (Montreal, QC | 100% On-Site) Salary: $40,000 - $45,000 annually Monday-Friday | Day Shift | No Weekends Are you an organized, customer-focused professional looking to grow within a well-established Canadian company? A respected leader in the building materials and coatings industry is seeking a full-time Order...
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Bilingual Order Desk Representative
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Bilingual Order Desk Representative
2 weeks ago
Montréal-Est, Canada Bilingual Source Full timeBilingual Order Desk Representative (French required) Salary: $40,000 - $45,000 annually Introduction Are you seeking a stable, full-time role where your organizational skills and customer service experience are valued? Our client is looking for a Bilingual Order Desk Representative to join their Montreal team. This is an ideal opportunity for someone who...
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Bilingual Order Desk Representative
2 weeks ago
Montréal-Est, Canada Bilingual Source Full timeBilingual Order Desk Representative (French required) Salary: $40,000 - $45,000 annually Introduction Are you seeking a stable, full-time role where your organizational skills and customer service experience are valued? Our client is looking for a Bilingual Order Desk Representative to join their Montreal team. This is an ideal opportunity for someone who...
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Bilingual Order Desk Representative
2 weeks ago
Montréal-Est, QC, Canada Bilingual Source Full timeBilingual Order Desk Representative - Full-Time (Montreal, QC | 100% On-Site) Salary: $40,000 - $45,000 annually Monday-Friday | Day Shift | No Weekends Are you an organized, customer-focused professional looking to grow within a well-established Canadian company? A respected leader in the building materials and coatings industry is seeking a full-time Order...
