QA Analyst

Quality Assurance (QA) Analyst **Job Description**: Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list. Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution. Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada. What will I be working on? As a QA Analyst, you’ll be working with us in all aspects of the product testing and release, from creating manual test to developing and running automated test. As a part of the development team, you’ll wear multiple hats, turn ambiguity into details, take the lead in the QA process, Release Planning, and defect tracking. You will continuously search and find opportunities to improve QA and product performance and increase product reliability. **Requirements**: - College graduate with a degree focused on (or equivalent in) computer science or related field. - Created and ran QA manual test - Created and ran QA automation test - Good knowledge and basic experience with test methodologies, QA process, Software Development Life Cycle, Release Planning, and defect tracking - Clear, analytical, deductive thinking and approach to problem solving - Demonstrable experience with SQL - Some experience setting up and building test environments, executing tests, recording results. - Some experience with generating, updating and running automated test scripts - Experience with Jira, Rollbar, Papertrail, Slack are a plus - Uncanny ability to stress edge cases and "break stuff" Roles and Responsibilities: - Participate and influence the quality of our products. - Learn to develop, modify and evaluate software test plans and test cases - Execute functional, smoke, regression, integration, stress, and load - Set up test environments, execute tests, records results and defects. - Collaborate with Software Development teams to identify and resolve product defects. - Create new tests to target new features and products. - Debug and investigate defects to determine root cause. - Able to create test cases and "break stuff" - Think like a developer and end-user to produce a bug-free product Our current stack: - Rails 6 - rspec - sidekiq - Vue.js / React Native - AWS - SQS - EB - Kinesis - Athena - Redshift - DynmoDB - Lambda - RDS - MySQL 8 / Aurora PostgreSQL 11 What are we looking for in a team member? - Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities. We’re especially fond of people who: - Communicate well and articulate ideas clearly. - Focus on project goals, not just writing code. - Contribute ideas. - Take initiative. - Have a hacker mindset and master the fine art of balancing time, features, and quality of code. - You know when to unit test and when to “just ship it”. What’s it like to work at springbig? It’s awesome We’re a driven, passionate, responsible group who values professional growth and work life balance. We take care of our team members: - Competitive salary - Unlimited PTO - 401k match - Great health benefits (medical, dental, vision, STD, LTD, Life Insurance) - Casual and comfortable working environment And infuse lightness and creativity into our days: - Stocked coffee, snacks and candy “bar” - Pizza parties and team lunches - Laser Tag in the office - Spontaneous games of tabletop cornhole or NERF wars - Company sponsored Fantasy Football league and March Madness bracket challenge KTXL8hr4RG