Equipment Rental Manager

**ROLE**:
The Equipment Rental Manager is responsible for overseeing the rental of equipment, ensuring operational efficiency, managing customer relationships, mentoring sales staff, and supervising administrative staff. Working in a team environment, this role will be responsible for delivering equipment rental division revenue and profit targets while ensuring continuous improvements in safety, quality and client satisfaction, and Surerus brand reputation.

As a leader in the Western Canadian pipeline space for over 55 years, Surerus is unmatched when it comes to delivering efficient, safe, and high-quality pipeline projects. Our success comes from having positive, highly motivated, and engaged employees and contractors. Our culture emphasizes continued growth, commitment, and professional development with a challenging and engaging work environment.

**KEY RESPONSIBILITIES**:

- Responsible for achieving Equipment Rental business plan
- Oversee rentals of various equipment types, ensuring availability and proper maintenance
- Work closely with current and prospective customers to understand their equipment needs and provide recommendations
- Implement strategies to optimize rental processes, including inventory management and maintenance schedules
- Ensure good working relationships are maintained between customers, both internal, external and partner companies.
- Establish and maintain long term repeat customer relationships through Key Account Management approach.
- Maintain effective reporting lines to management.
- Work closely with maintenance teams to ensure equipment is in good working condition and ready for rental or sale
- Addressing and resolving customer issues or complaints related to equipment rentals or sales
- Hire, coach/mentor, provide direction, and review the performance of Equipment Rental staff
- On an ongoing basis review established processes to look for improvements in quality, efficiency and safety
- Ensure equipment and workspaces are maintained to a high level of cleanliness at all times
- Follow and maintain standards of safety and comply with Company’s Health, Safety & Environment requirements
- Follow and maintain Company standards of Quality in accordance with Company Quality System requirements
- Promote and encourage a positive attitude to Health & Safety
- Liaise and collaborate within operations, joint ventures, and corporate support functions as required
- Note: In addition to these duties personnel are required to carry out such other duties as may be reasonably required in order to support the objectives of the company._

**POSITION REQUIREMENTS**:

- Qualifications_
- High School Diploma
- Post secondary education in a relevant field is considered an asset
- Experience with heavy civil construction equipment
- Previous experience in a related Trade or Discipline is preferred
- Experience_
- Minimum of 5-10 years of experience in a management position, preferably in heavy civil equipment rentals for industrial, oil & gas, pipeline, and energy industry construction sectors
- Skills & Knowledge_
- Adaptability to rapidly changing demands, with strong problem-solving skills, and ability to prioritize
- Outstanding interpersonal and communication skills
- Ability to maintain a high level of discretion, professionalism, and integrity.
- Detail oriented, analytical, organized and strong work ethic
- Self-motivated, results driven, able to work well under time constraints and meet deadlines
- Ability to develop and facilitate trustworthy partnerships and manage long term customer relationships.
- Understanding of heavy civil construction and intimate knowledge of the equipment.

**WORKING CONDITIONS**:
This position is office based and can work in our permanent Fort St John or Gibbons locations. Travel to other company locations and client meetings will be required.

**REPORTING RELATIONSHIPS**:
The Equipment Rental Manager reports to the Chief Operating Officer. This position may have equipment sales representative and administration direct reports.

**COMPENSATION & BENEFITS**:
The expected salary range for this position is $130,000 - $150,000 annually. We will consider factors including previous experience, education, skills, and internal equity when determining placement within this range. In addition, we provide a discretionary annual bonus, comprehensive benefits package including extended health, dental, life and disability insurance, RRSP matching, and paid time off.
- We thank all applicants in advance. Only those selected for an interview will be contacted._