Client Services Representative

2 days ago

Waterloo, Canada Independent Accountants' Investment Counsel Inc. (IAIC) Full time

We are currently recruiting for a full-time Client Services Representative. **This position has a hybrid schedule and requires two days a week in the Waterloo office.**

**Duties and Responsibilities**:

- Being the first point of contact for in-bound calls;
- Communicating with referring offices;
- Processing client requests and transfers;
- Interacting with financial institutions with respect to client accounts;
- Maintaining client information databases; and,
- Other duties, as assigned.
- Post-secondary education preferably in business, office administration, accounting, or finance;
- Excellent customer service skills and experience with superior telephone manner and strong interpersonal skills;
- Excellent time management, problem solving, communication (oral, written and interpersonal) skills;
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; and,
- Experience in financial markets and wealth management is an asset.

**Why work for us?**
- Full Time opportunity
- Competitive wage
- Employee and Family Assistance Program
- Competitive Benefit Offering
- Rewarding career with a growing organization
- Great company culture
- Flexibility of working from home at times

We are committed to providing a barrier free workplace. If accommodation is required during the selection or interview process, it will be available upon request. This job posting is available in an accessible format upon request.

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Profit sharing
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift

Work Location: Hybrid remote in Waterloo, ON

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