Board Game Host and Customer Experience Specialist

_**HEY....DO YOU LIKE GAMES? Please carefully read the submissions required**_

**Title**: Board _Game Host & Customer Experience Specialist_

**Company**: _Funny Bones Inc._

**Location**:_3029 Lake Shore Blvd W, Etobicoke, ON_

**Status**: _Part-Time _**Salary**:_Min. + tips and bonuses_

**Company Profile**: At Funny Bones Games Lounge, we’re all about the ‘Power of Play’ We offer a unique space where people of all ages can come together to connect, learn, and have fun through a vast selection of board games and delightful menu options. Our mission is to inspire and uplift through play, and we need enthusiastic, knowledgeable game lovers who can bring our guests’ gaming experience to life.

If you’re a college or university student, board game enthusiast, or just love the world of gaming and customer engagement, we’d love for you to be a part of our team. We offer over 1000+ board games and puzzles for sale and rent, along with events, parties, hosted game play packages for private and corporate clients, and much more. There is something exciting for everyone We offer a great selection of coffees, craft beers, wines, and other beverages, along with various food options and a developing menu. We offer clients and workers a warm, positive, inclusive and safe environment. We are a husband/wife team and treat our customers and staff like family. Plus, you get to facilitate joy every day

As a Game Host/Hostess and Server at Funny Bones Games Lounge, you’ll create an unforgettable experience for our guests. You’ll introduce and explain games, serve food and drinks, and ensure everyone is having a blast in our cozy, lively environment. This role combines the fun of board games with the excitement of the food service industry, making it perfect for those who enjoy working with people, sharing their love of games, and creating an engaging atmosphere.. There are also opportunities to host events and/or Enrichment Programs for the right applicant.

**Key Responsibilities**:

- **Game Hosting**: Welcome guests, assist them with game selection, explain rules, and encourage gameplay. Suggest games based on group size, age, and skill level.
- **Customer Engagement**: Foster a friendly and inclusive environment where everyone feels comfortable and encouraged to play and enjoy themselves.
- **Food & Beverage Service**: Take and deliver orders, answer menu questions, and ensure tables are set for mínimal space use while playing games.
- **Event Support**: Help with game nights, **Pokemon tournaments/events knowledge a plus**, kids camps, after-school programs, and other special events.
- **Maintenance & Setup**: Maintain cleanliness, help organize games and tables, and reset game boards as needed to keep everything in top shape.

**What We’re Looking For**:

- **Passion for Games**: You love board games, know the basics of different genres, and are excited to share this passion with others.
- **People Person**: You’re friendly, approachable, and know how to make guests feel welcome and engaged.
- **Great Communicator**: You can explain complex game rules in a simple and engaging way.
- **Reliable & Responsible**: You’re punctual, can manage time well, and are committed to creating a positive experience for guests.
- **Team Player**: You enjoy collaborating with others to ensure the lounge runs smoothly.

**Qualifications**:

- **Current College or University Student**: Perfect for those studying in fields like Hospitality, Communications, Psychology, Education, or any major with an interest in gaming and customer experience.
- **Availability**: Must be available evenings and weekends, as these are our busiest times. Part-time hours to accommodate a flexible student schedule.
- **Prior Experience**: Experience in customer service, hospitality, or a similar role is a plus, but a love for board games and an eagerness to learn is most important

**What’s in it for You?**:

- **Fun, Casual Work Environment**: Work where you play—literally Be surrounded by games, a lively team, and great company.
- **Learning Opportunity**: Gain hands-on experience in customer service, game hosting, and event management.
- **Employee Perks**: Enjoy staff discounts on food, drinks, and games.
- **Opportunity for Growth**: Potential for future opportunities within our growing business.

**If you’re ready to bring joy and play to our community, please send **your resume and a brief cover letter**, in one **single PDF** file, clearly **labeled with your name**, along with a **1-3 minute video** answering the following questions;
**1. Why do you want to work here? 2. Your favourite board game/tabletop game..?**

Come join us in celebrating the ‘Power of Play’ We look forward to meeting you

Funny Bones would like to thank all applicants, however only those who qualify for an interview will be contacted. Applications are being immediately considered. Funny Bones is an equal opportunity employer.

**Job Type**: Part-time

Pay: From $17.20