Avp, Corporate Investigations Unit

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

As AVP of the Corporate Investigations Unit (CIU), you will lead high-performing investigative teams in Asia and Canada and be responsible for conducting or overseeing all global internal investigations into fraud, financial misconduct, and other breaches of the Code of Conduct and corporate policy. Your mandate will be to safeguard the integrity, assets, and reputation of the organization, ensuring that investigations are executed with rigour, discretion, and compliance with all relevant laws, regulations and policies.

This leadership role is critical to maintaining a safe, ethical, and resilient organization. The AVP, CIU will serve as a trusted advisor and partner, ensuring Sun Life’s continued success and integrity in a dynamic risk environment. Please note this hybrid role requires regular presence at our Toronto One York office.

**What will you do**:

- ** Oversight of Complex Internal Investigations**: Lead, supervise, and mentor investigators in handling sensitive and high-stakes investigations, including allegations of employee fraud, misappropriation of assets, conflict of interest, and other alleged breaches of the Code of Conduct across Sun Life. Oversee the full lifecycle of global internal investigations, from initial assessment and triage through evidence gathering, analysis, interviews, documentation, and final reporting. Ensure adherence to investigation protocols, legal requirements, and ethical standards, including confidentiality and due process. Coordinate with Legal, Compliance, Security, Human Resources, other business stakeholders, and external law enforcement or regulatory bodies as needed. Will work very closely with the AVP, Employee Relations Enterprise on overseeing joint investigations.
- ** Strategic Investigation Leadership**: Set the vision and strategic priorities for the CIU, aligning investigative goals with the broader risk management and corporate governance strategy of the company. Maintain a deep understanding of potential internal fraud risks, emerging threats, and industry trends to proactively identify and address vulnerabilities within the organization. Champion a culture of integrity and transparency, ensuring swift and effective responses to allegations of internal fraud or misconduct.
- ** Case Management and Reporting**: Oversee the ongoing enhancement of robust case management processes to track investigations, document findings, and support effective resolution and lessons learned. Analyze investigation outcomes and identify systemic issues or control weaknesses, recommending and supporting remedial actions and partnering closely with audit partners. Prepare clear, insightful reports and presentations on trends, significant cases, and risk indicators for management presentations to executive leadership and, where appropriate, the Board or Committees of the Board.
- ** Policy, Training, and Prevention**: Collaborate on the development and refinement of anti-fraud policies, codes of conduct and whistleblower processes. Lead the development and maintenance of investigation procedures to ensure best practices and regulatory compliance. Support enterprise-wide training initiatives to raise awareness of fraud risks, prevention techniques, and ethical standards among employees and leaders. Advise business units on risk mitigation strategies and support the implementation of new controls and processes to reduce the likelihood of future incidents.
- ** People and Stakeholder Leadership**: Foster an investigative team culture grounded in professionalism, adaptability, and continuous improvement. Cultivate a development culture with direct feedback, coaching, opportunities to cross and up skill, and stretch opportunities, in which success is celebrated, and performance concerns are addressed directly and promptly. Build and maintain strong, trust-based relationships with internal partners and stakeholders, providing expert guidance and support on all aspects of internal investigations. Promote team adaptability, resilience, and a psychologically safe work environment. Drive behaviour change in alignment with Sun Life objectives (i.e., BOLDER mindset, ACE/DARE decision making). Models and sets expectations for talent scouting and desire to build the best CIU.
- ** Financial and Resource Management**:Demonstrate fiscal responsibility by managing investigative resources and budgets, identifyi