Customer Service Clerk

5 days ago

Mississauga, Canada TOP PLUS EMPLOYMENT INC Full time

Education: Other trades certificate or diploma
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:

- Warehouse
**Tasks**:

- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Answer clients' inquiries and provide information
**Computer and technology knowledge**:

- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
**Area of specialization**:

- Communications
**Work conditions and physical capabilities**:

- Attention to detail
- Hand-eye co-ordination
**Own tools/equipment**:

- Computer
- Fax machine
- Internet access
- Printer
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Screening questions**:

- Are you currently legally able to work in Canada?
**Other benefits**:

- Other benefits
- Work Term: Temporary
- Work Language: English
- Hours: 40 hours per week

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