Branch Manager

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.- Job Purpose
- Create an environment that inspires and engages the branch team to deliver results; Accountable for the successful execution of safe and profitable branch operations, business strategy, customer service, and consistent compliance with MRC procedures and controls.
- Essential Duties and Responsibilities (not all inclusive)
- Individual must be able to perform the essential duties with or without reasonable accommodation.- Engage employees in understanding, ownership, and compliance with all safety guidelines; drive a rigorous approach to the identification and correction of hazards, evaluation of risks, and implementation of prevention and control measures;- Ensure all required incident reporting is performed in a timely manner using appropriate process; Oversee the implementation of corrective measures arising from incident investigation and hazard reports;- Prepare the branch budget and monitor expenditures to ensure compliance;- Monitor work flows throughout the branch to ensure timely accomplishment of sales, service, warehouse and logistics duties;- Ensure cycle count programs are executed according to plan;- Lead employees to anticipate and solve problems and plan for workload changes;- Motivate and challenge employees and encourage growth and development; Promote strengths; address weaknesses;- Set clear expectations and measure results. Communicate consistently. Provide timely, candid feedback and hold people accountable;- Identify and initiate or obtain training required for employee success in performing duties;- Maintain confidential information pertaining to normal supervisory duties;- Administer, communicate, and promote awareness and compliance with MRC policies, procedures and expectations to all employees, to include strict enforcement and compliance with DOT and SOX compliance guidelines;- Develop annual branch business plans to ensure development of current business and the addition of new business;- Control, perform or oversee inside and outside sales activities including customer service, purchasing, inventory control, shipping and receiving, or support to sales personnel;- Research and develop information on new projects;- Develop new business; utilize and partner with regional and corporate resources and sales teams to identify and drive growth in key markets;- Tailor branch strategy to ensure alignment with National Accounts service, support, and strategic needs;- Identify and implement solutions to customers’ needs;- Develop and maintain standards of service that deliver unbeatable excellence;- Communicate honestly and consistently to reaffirm MRC’s reputation for ethical and dependable partnership;- Establish a friendly and effective working relationship with customers and internal partners through in-person visits, written and verbal correspondence, and other effective interpersonal skills;- Keep management informed of the area’s performance; provide advice on those matters that are mutually pertinent;- Manage confidential information appropriately, to include pricing and contract information, resale costs, and expense items;- Carry out other duties within the scope, spirit, and purpose of the job.
- Education, Experience & Ability Requirements
- Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.- Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work;- Any combination of four or more years in customer service, inside sales and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience;-
- Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others;- Ability to effectively present information in one-on-one and small group situations;- Willingness and ability to be on call as needed to provide 24-hour service to customers;- Willingness and ability to travel within and outside branch service area, with occasional overnight stays;- Valid Driver’s License with the ability to meet the MRC Global vehicle policy;- Certification or ability to be certified to operate fork trucks, overhead cranes, and other heavy equipment:
Additional Qualifications- Must have the ability to provide documentation verifying legal work status;- Ability to read and speak the English language proficiently in order to communicate with others; to understand and interpret safety instructions; and to respond to inquiries;- Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines.
- Working Conditions
- For position-specific details regarding th