Production Support Analyst
6 days ago
**Mandatory 3days onsite in Montreal Office.**
**Production Support Analyst**
**Montreal,QC**
**Experience:
- 5-7 Years (Not more then that)**
**JD:
- **
**Strong Linux skill required.**
The role is required to provide production support services under RPE organization. The role as well requires the member to develop automation and tooling to support SRE activities and achieve specific reliability and supportability goals (reduction of toil, monitoring and alerting efficiency etc.), for in-scope systems and across the larger org. The below are the key skill sets to perform day to day work.
- bachelor's degree in computer science or related field;
- Proficiency with Linux;
- Strong experience in Database scripting (stored procedure and compound SQL) and data analysis in Sybase, DB2 or Greenplum etc.; DB monitoring and performance tuning;
- Working experience in Python/Perl/Shell scripting;
- Troubleshooting skills (tracking trends, producing metrics and analysis);
- Strong verbal and written skills required to interact with global teams and customers;
- Flexibility of work in shift and perform on-call responsibility; Working from office (3 days per week minimum is the current policy).
**Good to Have**:
- Experience in financial service/products, investment banking;
- Experience in Advanced Monitoring/Alerting Tools (Splunk, AppDynamics, Elastic Search etc.);
- Have knowledge on development tools like GIT, Jenkins etc.;
- Agile/DevOps/SRE mindset and/or tooling;
- Understanding Cloud technology.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: $85,000.00-$95,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Montreal, QC: reliably commute or be willing to relocate with an employer-provided relocation package (required)
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