Customer Service Representative

1 week ago


Cayuga, Canada Cayuga Mutual Insurance Company Full time

Cayuga Mutual Insurance Company is seeking professional, energetic, and enthusiastic individuals to join our team as a Customer Service Representative.

We are a mutualwe are owned by our customers. Their needs are your maximum priority
- Demonstrates integrity with good faith, respect of privacy and confidentiality
- Excellent people, relationship building, verbal and written communication skills
- Possess an “Other than Life” (OTL) general Insurance license or RIBO license
- Previous sales and insurance experience an asset
- Provide service to policyholders; handle questions and general inquires, recommend, and provide increased limits or coverage
- Experience using Applied Epic an assed
- Responsible for the quality and timeliness of all policy documentation processing
- Adhere to all Cayuga Mutual Insurance underwriting guidelines, system, and company regulations.
- Conduct oneself in a manner consistent with the organization’s values, code of conduct and business ethics.
- Work collaboratively with all departments and colleagues.

**Job Types**: Full-time, Permanent

Pay: $41,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Extended health care
- Life insurance
- Tuition reimbursement
- Work from home

Application question(s):

- Are you pursuing a CIP or other insurance certification/development?

Licence/Certification:

- OTL or RIBO licence (preferred)

Work Location: Hybrid remote in Cayuga, ON



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