Area Business Partner, Human Resources

At Lowe’s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service more than 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated associates to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, and to grow and evolve within our family—one of the best employers in Canada according to a recent Forbes survey—we could be perfect for each other.

**Your role**
- Partners with operational leaders (District Manager & Store Management) to ensure strategic plans & operational decisions drive business results, optimize customer service and align with company values.
- Contributes to the development of people strategies that support business strategies and objectives and help to drive business and organizational performance. Support and influence key operational and strategic decisions.
- Understands the general business conditions that affect the industry, functions and geographical regions while staying current on the research and trends within HR to present an informed point of view.
- Serves as an advocate for business leaders and managers.
- When in store/field, partners with site leadership to engage and coach associates on the floor to promote a customer service culture
- Leverages human capital expertise to advise and hold sites accountable for sustaining engagement action plans (e.g., by suggesting tactics, acting as a sounding board, and reviewing and approving actions plans within assigned area)
- Provides input to HR COE’s (Centers of Excellence) regarding specific functional strategies, programs, and practices to ensure that they meet business needs.
- Identifies development solutions and provides consulting to leaders on how to effectively accelerate the development of associates (i.e. exposure events, project assignments, coaching, etc.
- Participates in the needs analysis for people leaders to ensure consistent quality of leadership within the market and region. Organizing the market to promote effective succession, and development of key talent.
- Promotes high-performance from Store Manager and Assistant Store Managers through coaching, constructive and honest regular feedback, and the annual performance evaluation process
- Provides guidance, coaching, and consultation regarding leading people and organizational management practices to develop site people leaders
- As a member of the leadership team, encourages associates and people leaders to embrace new philosophies, technologies, and company initiatives.
- Leads talent assessment and development discussions with site leaders leveraging program, approach, and template guidelines provided by HR COE
- Coach leaders on change management strategies and resistance management techniques in accordance with the Lowe’s change management methodology
- Identifies where inconsistent communications or messaging may appear unclear and ensure expected results.
- Manage associate complaints
- Support Litigations that may arise as a result of terminations
- Presence management (Attendance)
- Promotions, demotions & terminations in alignment with legal statutes and policies
- Writing disciplinary letters in collaboration with the manager.
- Assists with, reviews and approves all corrective action reports and performance improvement plan documents
- Other important tasks
- Performance evaluation support with Store Management & District Manager
- Manage communications around salary increases + bonus payments
- Recruitment needs assessment for Store Managers and Assistant Store Managers
- Support & follow up on training with Store Management & District Manager
- Other related tasks as assigned.

**The qualifications we are looking for**
- A minimum of five years of progressive Human Resources experience, with at least 2 years of experience in a “HR Generalist” capacity
- Experience in a multi-unit retail environment is an asset
- A bachelor’s degree in industrial relations, business administration, or human resources management is preferred
- Available to travel in assigned geographic market (Vancouver/Lower Mainland BC),
- Excellent communication & interpersonal skills, and the ability to adapt/react quickly in a dynamic business environment
- The ability to build relationships of trust, influence, and create ali