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Jr. Business Analyst
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**Overview**
**Description**
- Provide a comprehensive range of I&IT business analysis services in support of implementing initiatives related to access to PHI, in alignment with the provincial digital health strategy.
- Lead and conduct business analysis to assess clients' business problems/opportunities and document the requirements. Develop options and prepare an options analysis using both quantitative and qualitative approaches.
- Develop strategies, prepare business cases and cost-benefit analyses, and conduct feasibility studies for business I&IT initiatives.
- Conduct business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects.
- Review and recommend logical architecture changes associated with I&IT asset transfer processes. Perform analyses using data flow diagrams, bubble charts, and process specifications.
- Monitor progress, resolve problems, and report regularly to management and clients' decision-makers.
Develop performance measures for evaluation, and conduct follow-up and information gathering procedures. Participate in, co-facilitate, and facilitate interviews, working groups, and requirement gathering sessions with business and I&IT stakeholders to define and manage projects.
- Participate in studies of new and existing programs and special projects to determine feasibility, and resolve problems, including organizational, procedural, technical, and fiscal research and analysis.
- Develop policies and procedures to improve efficiency, cost-effectiveness, and governance, and/or address organizational changes. Develop information system documentation to support efficient I&IT operations. Prepare reports and written findings and recommendations.
- Establish and maintain effective working relationships with all stakeholders when performing business analysis duties with agency staff, management, new delivery partners, vendors, etc. Act as a liaison for DHPB to facilitate communication between all relevant parties.
Perform any other tasks as required in relation to business analysis for this project. Examples may include, but are not limited to:
- Creating briefing notes, status reports, communications, etc.
- Conducting jurisdictional scans to determine best practices, context, and enablers required for specific policy levers or initiatives relating to access to PHI.
- Participating in governance, senior executive briefings, stakeholder meetings, advisory panels, working groups, committees, etc.
**Experience and Skill Set Requirements**
**Health Sector and Digital Health Experience**
- Strong understanding of the healthcare system, structures, processes, stakeholder groups, and affected populations, with extensive experience in how healthcare services are delivered in Ontario's health sector.
- Proven track record of working with the ministry and its delivery partners, with in-depth knowledge of the levers and instruments of change.
- Strong knowledge of, and experience with, digital health systems, programs, vendors, assets, and solutions in Ontario.
**Business Analysis**
- Demonstrated experience managing business projects and consistently delivering successful results on time and within budget, ensuring high customer satisfaction.
- Proven expertise in process mapping, requirements gathering, program definition, and transition planning.
- Demonstrated experience leading program or organizational transformation initiatives.
**Program and Project Management**
- Experience managing complex projects with a proven track record of successful delivery within approved scope, plan, and budget while achieving desired business outcomes.
- Demonstrated leadership and resource management skills, including the ability to direct activities and manage a variety of professionals.
**IT Strategy and Planning**
- Experience in strategic planning within health technology contexts.
- Proven ability to define objectives, develop strategic options analysis, and create action plans outlining the tasks required for the implementation phase.
- Ability to provide clarity and foster collective understanding of the range of options, and communicate logically how those options were developed and selected as the strategic response.
**Stakeholder Relationship Management**
- Demonstrated experience working collaboratively with internal and external stakeholders and business partners.
- Strong ability to clearly communicate activities and expectations.
- Proven experience in resolving major conflicts and obstacles.
- Demonstrated ability to manage cross-functional project teams and work effectively in a matrix environment.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON M2M 4K2: reliably commute or plan to
