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About Symcor
Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way.
The Opportunity
The Product Analyst is responsible for the supporting research and strategy within the Open Banking Product Management and Strategy team at Symcor. They are the internal and external ‘voice’ of the product, taking necessary actions to ensure the product strategies’ success and client engagement with the product.
This role is truly hybrid and doesn’t require any mandatory in office days but we request that the applicant be able to travel to the site for company and team events.
About The Role
- Support the Senior Product Manager to develop the product and go-to-market strategy based on proven product management framework considering both the internal and external landscape to identify market gaps and opportunities
- Participate to support the development and launch of new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with delivery teams
- Present and playback business problems / opportunities to customers and potential partners for refinement, engaging product solution team as they facilitate customer journey mapping and concept development activities
- Support a product roadmap that will achieve or exceed strategic objectives
- Participate and support client workshops with key stakeholders (Operations, Sales, Technology, Functional partners)
- Document and present high-level requirements to product solution and development teams (eg epics, user stories), work closely with scrum team to prioritize and authorize backlog, features and releases
- Review enhancements of products and as required evaluate customization and enhancement requests on the product
- Taking into consideration market needs and analysis of successful and lost opportunities, improve the functionality of existing products to effectively contribute to the attainment of the product(s) objectives.
- Monitor and analyze product performance and trends and direct other internal departments to take appropriate actions to ensure product financial objectives are met.
- Ongoing monitoring of the health and performance of the product, throughout the Product lifecycle.
**What You Need To Succeed**:
**Education**:
- University Degree - Undergraduate or Business graduate preferred
- Relevant certifications within Product Management are preferred
**Experience**:
- Domain knowledge within Banking, Finance or a Technology Provider space: 3+ Years
- Data Analysis: 2+ Years
- Product Analyst: 2+ Years
- Market Research: 2+ years
Skill requirements
- Domain expertise: Banking, Financial services, Fintech background preferred
- Research expertise: In-depth expertise in conducting market research (products and features), customer interviews, pricing strategies etc.
- Communication skills: Excellent communication skills - written and verbal, and ability to influence without authority
- Strategic ability: Ability to dive deep into the nitty-gritty details during research and cut through the noise to get to the core of the problem that can be potentially monetized and productized
- Software Skills: Proficient in working with Microsoft Office Suite specifically with Excel. Social collaboration tools such as Confluence, Sharepoint and experience with agile development tools such as Jira or GitHub.
What’s In It For You
At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Opportunities to do challenging work and progressively take on greater accountabilities for growth.
- We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.
