Customer Service Specialist Night Shift Full-time

1 week ago

Langley, Canada EV Logistics Full time

**EV Logistics**

Are you ready to be an essential part of everyday life? EV Logistics provides distribution services for one of Western Canada's largest grocery retailers and we're looking for a customer service representative with a passion for providing exceptional service to our customers.

**Role Purpose**:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service and transit information to the customer and act as a liaison to facilitate resolution to issues.

**Key Accountabilities**:

- Provide clerical support for Operation Managers and Team Leaders
- Coordinate essential paperwork and tasks with Operations Team Leaders
- Corresponding with drivers to ensure the necessary paperwork and information is provided before product is received.
- Provide paperwork and equipment to Team Members
- Releasing orders to the warehouse team
- Processing paperwork for inbound / outbound traffic
- Billing and invoicing all outbound loads
- Data entry / work with spreadsheets and our warehouse management system

**Hours**
- Wednesday - Saturday from 7:30pm-6:00am
- Weekends

**Requirements**:

- High School Diploma, required
- 1-2 years in an administrative or similar role, required
- Customer Service experience an asset
- Logistics industry experience, preferred
- An Expert in Excel and commonly used administrative Formulas and Functions

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.

Work remotely
- No

**Job Types**: Full-time, Permanent

Pay: $23.50 per hour

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 10 hour shift
- Every Weekend
- Holidays
- Night shift

Work Location: In person

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