Manager Fleet

**Job ID**: 52905

**Job Category**:Operations & Maintenance

**Division & Section**:Fleet Services, Fleet Svcs Maintenance Operations

**Work Location**:1050 Ellesmere

**Job Type & Duration**:Full-Time, Permanent

**Salary**:$122,305 - $163,639, Wage Grade 8

**Shift Information**: Monday - Friday, 35 Hours per Week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 24-Jan-2025 to 07-Feb-2025

The City of Toronto's Fleet Services Division (FSD) provides a full range of fleet management services for City Divisions and Agencies. We direct the management of the City’s fleet including the acquisition, maintenance and disposal of assets; along with the City’s industry leading Green Fleet Plan and fuel management infrastructure. The City of Toronto has the largest municipal fleet in Canada and one of the most complex Fleets in North America.

Manager Fleet (East District), reports to the Director of Fleet Maintenance and is responsible for the efficient and cost effective delivery of maintenance programs for all City owned or operated vehicles and equipment.

**Major Responsibilities**:

- Manages Fleet Maintenance operations for the **East District** of Fleet Services Division, including the management of 2 garages and all associated staff. Develops and directs fleet maintenance and repair activities to ensure cost-effective timely repairs, quality of repair, effective preventative maintenance and superior customer service.
- Develops and manages the maintenance budget including; monthly forecasting, staffing and contracted services costs and requirements, and identifies any exceptions and subsequent required action.
- Manages the human resources requirements of the maintenance section for both union and non-union staff, including workforce planning, hiring, discipline and performance management within the guidelines set out in Human Resources policies and procedures and applicable collective agreements.
- Develops and manages service level agreements with clients to ensure service levels are identified and met, problems are addressed and client satisfaction is maintained.
- Develops and implements cost and operational efficiencies by undertaking cost studies to determine effective service delivery mechanisms, combined with reviewing, developing and implementing required policies, procedures and operational changes.
- Manages any required development, function and reporting of the Fleet Management Information System (FMIS) as related to maintenance, in association with other business units, including Finance and IT.
- Participate in development and review of RFQ's for contracted services and manages contracted services to ensure quality, cost and services provided meet contractual, client and authorized requirements.
- Develops strong working relationships with client divisions, stakeholders and other relevant areas within the City.
- Ensures Occupational Health and Safety (OHS) standards are being met, safe work practices employed and facilities and equipment are in good repair.
- Develops and implements Fleet policies and procedures, measures and performance indicators as needed for both management and operational oversight and control.
- Visibly promotes and models a strong commitment to the corporate vision and the objectives of the division.
- Prepares comprehensive analysis, reports and briefing documents as required.
- Ensures compliance with the Highway Traffic Act and requirements under the Commercial Vehicle Operator's Registration (CVOR) program are met in relation to fleet maintenance.
- Participates on various Committees and Task Forces as a Divisional representative.
- Provides assistance to the Director as required.
- Varying hours of work may be required as City of Toronto vehicles and equipment operate on a 24/7/365 basis.

**Key Qualifications**:

- Post-secondary education in a professional discipline pertinent to the job function; or a journeyperson coach and truck or heavy equipment mechanic certificate and supplemental business education, or an equivalent combination of education and/or relevant experience.
- Extensive experience in vehicle (heavy and light equipment or vehicles Class 1 to 8) maintenance within a large complex fleet.
- Considerable experience managing a preventative maintenance and repair program in a fleet or comparable environment (e.g. automotive or equipment industry).
- Experience supervising both union and non-union employees including coaching, mentoring, fostering engagement and holding people accountable.
- Extensive financial, budget and contract experience combined with experience negotiating with and managing third party service providers.
- Experience with fleet analytics including descriptive, predictive and prescriptive analytics, combined with operational planning experience to develop and implement processes and management tools that will ensure the effective management of maintenance operations.
- Extensive experience with