Bakery Quality Assurance Manager

Job Posting:
Wonderbrands is a leading North American bakery company with a specialized focus across key bakery categories, including breads & rolls; alternatives breads, and others. We are the makers of Wonder®Bread, Country Harvest®, D'Italiano®, Gadoua®, and Casa Mendosa tortillas. We bake our products in 12 facilities across Canada, conducting our business with integrity, contributing to our communities, and fostering a respectful culture. We are building a culture of success here, and it depends on our people striving for greatness and having the courage and commitment to getting better every day.

As we forge ahead in the transformation of our business, we are coming together as a united North American enterprise, rebuilding our asset base, adding significant new capacity, and focusing on the development of our people. These building blocks are essential to moving forward as a growth-focused, insights-driven, consumer-led company that will celebrate food and the central part that food plays in our life.

**Job Address**: 273 Edgeley Blvd, Concord, ON L4K 3Y7

**Position**: Bakery Quality Manager

**Reports to**: Manufacturing Quality Manager

**Location**: Concord, ON

**Quality Responsibilities**:

- Leads and develops on-shift Quality professionals that provide round-the-clock support, stewardship, and governance for quality and food safety to the bakery.
- Serves as member of bakery leadership team working closely and collaboratively with other functional departments to drive initiatives and manage daily bakery functions.
- Functions as HACCP team leader, leads team in hazard analyses, HACCP plan development, and verification and validation activities.
- Reviews and verifies quality / food safety records, including CCP, follows up on issues noted and files. Serves as PCQI.
- Schedules, assigns, leads, and conducts daily inspections, monthly self-inspections, internal audits and enforces GMP’s. Follows up on issues, facilitates root cause analysis and development of corrective and preventive actions.
- Ensures environmental program is followed, including swabbing equipment, drains, floor, etc and submits samples for laboratory analysis. Follows up with root cause and corrective actions with Sanitation and other impacted departments if results are out of specification.
- Performs on-line process checks and verification checks on CCPs and follows up on issues noted.
- Schedules, assigns, oversees, and conducts regular quality and food safety checks of finished products and provides immediate feedback to production supervisors, managers and quality management. Where specifications are not met, manages product disposition appropriately.
- Assesses the effectiveness of the traceability program (verifies lot numbers on ingredients against information on the processing documents). Participates in mock recalls.
- Assesses and assures the effectiveness of the allergen control program.
- Assists with investigations of consumer/customer complaints and in supplier management program.
- Verifies the accuracies of measuring devices (thermometers and scales).
- Assists in carrying out assessments, inspections and audits (including BRC audit) as required by legislative or corporate requirements.
- Work with customers and R&D team to develop product specifications.
- Prepare and inspect documents, lead the Organizational team during BRC audits, Customer audits, Regulatory audits.
- Oversees pest control (managed by third party)
- Oversees prerequisite programs including hygiene practices, cleaning and sanitation
- Assist with backing up Bakery Leadership positions to cover vacations
- Manages supplies needed for Quality testing

**Requirements**:

- Strong interpersonal and leadership skills and the ability to work effectively with managers, supervisors and production floor employees
- Excellent oral and written English skills
- Skill to document findings and data clearly, concisely and accurately
- Demonstrated ability to multitask and work in a fast-paced production environment
- Strong analytical skills
- Strong organizational skill
- Able to work flexible hours and shifts (afternoon/nights) including weekends

**Education**:

- Knowledge of GFSI (preferably BRC), food safety (HACCP) programs, Preventive Controls, and Quality Systems
- Bachelor’s degree strongly preferred.
- 3-5 years QA experience in a food plant
- Strong Microsoft office skills. SAP, Tracegains knowledge is preferred

Wonderbrands is committed to fostering a work environment with strong core values that support diversity through various policies, programs and activities that encourage sensitivity and accommodations. Wonderbrands offers employment regardless of race, colour, gender, national origin, religion, age, disability, or sexual orientation. Diversity is integral to our success as an organization and we will use diversity as a model to help identify and develop the best talent, create effective teams, and achieve overall excellenc