Move Team Porter

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
Reporting to the Supervisor of Customer Support Services, the **Move Team Porter **will respond to all service requests and work orders associated with the Move Team function. Responsibilities of this position will include delivering seamless service by responding to customer requests associated with event set-ups, office moves and the delivery and pick-up of various types of hospital equipment.

**Shift: Monday - Friday 8am-4pm**

Although this posting indicates an initial area of assignment and shift, the Hospital reserves the right to assign to other areas of assignment and shifts as deemed necessary including: PGCRL, 525 University, 180 Dundas, Alan Brown, PSC and Hospital site.

**Here's What You Get to Do**:

- Will monitor the quality of the service to ensure customer service needs are being met and responded to on a timely basis.
- Ensures that safety precautions are being followed at all times.
- Promotes collaboration and communicates effectively with the Customer Service and Move Team staff to coordinate daily work plans/schedules.
- Monitors areas of which work was conducted in to ensure there is no debris remaining and that the areas are left to customer satisfaction.
- Ensures that all work orders and service requests are responded to in a timely manner and that customers are informed of expected timelines to complete the requests and follow up on any unexpected delays.
- Other duties as required.

**Here's What You Need**:

- 1 year in a customer service setting with demonstrated customer service experience.
- Grade 12 or equivalent
- Fluency in English, both verbal and written.
- Attention to accuracy and detail is required.
- Ability to work in a team setting with competing priorities.
- Understanding and knowledge utilizing various tools such as: equipment lifts, panel truck, dolly(s), various types of power tools, pump truck (manual or electric).
- View and understanding of floor plans and layouts
- Must be able to meet the physical requirements of the job
- A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion

**Here¿s What You¿ll Love**

**Benefits**
- This position is eligible for employee benefits coverage; including but not limited to, health, dental, insurance. The full benefits offered will be discussed at the time of position offer
- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.

**Impact**
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.

**Employment Type**: Full time 37.50 hours per week

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital¿s receipt of all necessary documentation.

**How to Apply