Receptionist

At Runnymede Healthcare Centre, we actively cultivate work-life balance and invest in the resources our staff needs to do their best work.

Our award-winning, fully accredited hospital takes an interprofessional team approach to care. We provide comprehensive, clinical services to patients who require expert treatment, extended rehabilitation and daily care beyond what can be provided at home or in the community. At Runnymede we have a single, clear purpose: improve the quality of life of every patient, every day.

If you want to join a centre of excellence with a multidisciplinary team who supports the delivery of patient-centered care, we want to hear from you today.

**Posting #: REC-0522**

**Receptionist - Permanent Part Time**

If you would like to work with a team of professionals who are committed to enriching the lives of patients we invite you to join Runnymede Healthcare Centre as a Receptionist.

**Position summary**:
The Receptionist is to provide professional and courteous reception and switchboard services to patients, family members, visitors, staff, volunteers and community members. Plays an integral role in emergency/disaster procedures and communications.

**Responsibilities include**:

- Greets visitors and responds to queries from staff, patients, family members and the public in a professional and courteous manner
- Screens all individuals entering designated entrance for symptoms, signs and travel based on the provided screening guidelines (consists of asking questions on screening form +/- temperature reading).
- Utilizes the screening tools provided to assess eligibility for entrance, including screening for signs and symptoms based on the screening tool.
- Ensures all visitors entering follow proper precautionary measures and wear appropriate personal protective equipment when required.
- Receives and signs for registered mail and other delivered materials.
- Receives incoming calls in a courteous and efficient manner; prescreens and re-directs calls to appropriate staff and/or departments and patients and accepts or relays messages where required.
- Operates the paging system to communicate with staff regarding announcements, notifications, and emergency situations/codes.
- Assists during emergency codes by making public announcements, notification phone calls, call backs and other tasks as defined in the Hospital’s Emergency Measures Manual.
- Answers/responds to emergency fire telephone, elevator intercom, cardiac arrest annunciator and other emergency communication devices
- Processes security card and photo id requests in accordance with Runnymede Healthcare Centre procedures.
- Dispatches appropriate departments (e.g. Pharmacy, Central Storage, Maintenance, Housekeeping & Food Services) to the loading dock when deliveries arrive.
- Sorts and distributes incoming mail. Processes the Hospital’s out-going mail. This includes the weighing, stamping, registering of letters/parcels and delivers outgoing mail to mailbox.
- Communicates with IS for telephone extension assignments and updates the electronic telephone directory
- Provides secretarial and data entry support to Hospital as required.
- Provides colour printing, photocopying and laminating services as required.
- Secondary School Graduation Diploma or combination of education and work experience
- Strong skills with Windows Operating Systems, Microsoft Word, Microsoft Excel, Microsoft Outlook. General office equipment, fax, photocopy, Canada Post Machine etc.
- 1-2 years reception and/or switchboard experience preferred
- Excellent interpersonal and communication skills including excellent oral and written communication skills
- Must be able to work cooperatively with all staff
- Ability to deal with emergency situations in a calm, efficient and prompt manner

While we thank all applicants, only those under consideration for the position will be contacted. If you require accommodation during any stage of the recruitment process, please notify Human Resources.

Runnymede Healthcare Centre values inclusivity and diversity in the workplace. We encourage applicants from diverse backgrounds. We are committed to employment equity and providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities (AODA).

Any information obtained during the course of recruitment will be used for employment purposes only and not for any other purpose.

**Please be advised that in order to be eligible for employment at Runnymede Healthcare Centre, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment. Requests for exemption will be considered on a case-by-case basis in alignment with the Hos