Customer Service Managing Supervisor
2 weeks ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 3 years to less than 5 years
**Work setting**:
- Automobile dealership
- Motor vehicle repair shop
**Tasks**:
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
**Supervision**:
- 5-10 people
**Security and safety**:
- Basic security clearance
**Work conditions and physical capabilities**:
- Fast-paced environment
- Tight deadlines
- Attention to detail
**Personal suitability**:
- Adaptability
- Analytical
- Efficiency
- Goal-oriented
- Hardworking
- Positive attitude
- Time management
- Client focus
- Efficient interpersonal skills
- Organized
- Team player
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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