Experienced Host

1 week ago

Toronto, Canada La Palma Full time

We are a busy and beautiful Trinity Bellwoods neighbourhood restaurant with a Venice Beach-inspired Cal/Ital menu, two patios, a private dining room, and an upstairs event space.

We offer a stable environment with upward growth potential, actual life/work balance, and learning opportunities. We’re here to give you the skills you need to move to the next step of your career.

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

WHAT'S IN IT FOR YOU?
- Training and development opportunities
- Staff dining discount
- TTC/Presto reimbursement
- Healthcare Spending Account (30+ hours p/week to qualify)

PRIMARY DUTIES & RESPONSIBILITIES
- Effectively manage guest flow to maximize seating capacity.
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
- Escort guests to their table, engage them in conversation and seat them accordingly.
- Accurately take reservations and modify guest status in Open Table.
- Develop briefing sheet before each shift that will inform co-workers of special events and VIPs.
- Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.).
- Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
- Know table numbers and maintain awareness of which servers are in each section.
- Maintain the cleanliness of the washrooms by completing checks regularly throughout shift.
- Other duties as assigned or required.

QUALIFICATIONS
- 3-years of experience in a fast-paced restaurant/bar is an asset
- SmartServe Certified
- Experience with OpenTable is an asset
- Passion for food, beverage and providing excellent customer service
- Ability to remain calm under pressure while working in a fast-paced environment
- Ability to take direction and prioritize
- Strong oral communication skills
- Ability to maintain a level of professional urgency and momentum

**Job Types**: Full-time, Part-time

**Salary**: From $17.00 per hour

**Benefits**:

- Commuter benefits
- Discounted or free food
- Extended health care
- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evenings
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 3 years (preferred)
- Customer service: 3 years (preferred)

Work Location: One location

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