Auto Service Tower Operator
2 days ago
Vickar Automotive Group is accepting resumes for an experienced Automotive Tower Operator with key role to control workflow by properly assigning jobs and ensuring customer service timelines are met.
**Essential Duties**
- Ensure appropriately trained Technicians are assigned to jobs.
- Determine general repair time and monitor job progress.
- Work closely with Parts Dept and Service Advisors to coordinate work.
- Keep the Service Dept management team apprised of non-compliance or deficiencies by Technicians so issues may be addressed promptly.
- Submit warranty claims to the manufacturer for payment.
- Monitor warranty schedule to ensure all ROs are accounted for.
- Other related tasks as assigned.
**Qualifications**
- Knowledge of automotive systems and technical repair understanding.
- Ability to interpret work orders, clarify descriptions and required details for warranty compliance.
- Ability to estimate time of service/repair job for effective scheduling
- Strong problem-solving skills and attention to detail
- Excellent English communication skills.
- Must work effectively during periods of high workload, individually and as part of a team.
- Maintain current product and technical knowledge
This is a critical role with potential growth to part of the management team.
Comprehensive benefits package included.
**Job Types**: Full-time, Permanent
Expected hours: 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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