Customer Service Representative

2 days ago

Gravenhurst, Canada Pet Valu Gravenhurst Full time

We’re Canada’s largest pet specialty retailer, and we’re proud to say we make a big impact by supporting local pet rescues, charities and shelters in communities across Canada and the US. In the past five years we have fundraised $7.12 million for North American animal rescue charities and helped 11,781 deserving pets to find their forever homes. We’ve also partnered with Lions Foundation of Canada Dog Guides nationally, and are proud to have sponsored many dog guides teams across Canada

There’s a reason we call our team ‘Animal Care Experts.’ Our extensive online training programs ensure that our staff are able to provide our customers and their pets with expert advice.

Why Work at Pet Valu?
- Flexible work hours
- Employee discounts

Job description

As a Sales Associate you will use your knowledge and experience to help Devoted Pet Lovers find the right nutrition and other solutions for their pets. You will be part of a team of passionate Animal Care Experts, and enjoy the perks of helping Devoted Pet Lovers every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you

What you get:

- Staff Discounts
- Retail Training
- Competitive Wage
- Pet Care Knowledge
- Flexible Scheduling

What you do:

- Customer sales and cashier
- Preparing merchandise orders including online and phone orders, miscellaneous paperwork
- Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
- Sweeping, dusting and other general store maintenance and cleaning functions
- Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
- Small Animal Care including feeding and cleaning cages for hamsters, gerbils, guinea pigs, rats, mice, etc.
- Handling of insects (crickets, hornworms, superworms, mealworms, etc)
- Other duties and tasks as required

What you bring:

- Previous retail or customer service experience is an asset
- Working knowledge of POS system is an asset
- Possess outgoing and friendly personality with strong customer service skills
- Ability to lift 50lbs repetitively
- Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
- Ability to have reliable means of transportation to and from the store
- Pet Valu supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Disability related accommodation is available on request. Please advise us if you have any questions or should you require any of our materials in an alternative format.

**Benefits**:

- Employee discounts
- Job Type: Year Round Part-time
- Salary: From $16.00 per hour based on experience

Schedule
- Day shift
- Evening Shift
- Weekend Shift

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: From $16.00 per hour

**Benefits**:

- Store discount

Day range:

- Holidays
- Weekend availability

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift
- Day shift
- Evening shift

Work setting:

- Specialty store

**Experience**:

- customer service: 1 year (preferred)

Shift availability:

- Day Shift (required)

Work Location: One location

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