Digital Printing Specialist and Customer Service Rep

5 days ago


Vaughan, Canada Allegra Marketing Print Mail Full time

**Digital Printing Specialist and Customer Service Rep**

Location: Woodbridge/Vaughan, Ontario

Are you passionate about digital printing?

We are a custom Printing and Production company committed to delivering exceptional customer service, and we're looking for an experienced Digital Printing Operator & Customer Service Rep. to join our team.

**Key Responsibilities**:

- Manage and oversee digital printing orders.
- Handling PDF files to ensure they are prepress-ready
- Handle overall customers’ order management.
- Monitor and manage workflow and daily production prioritizations.
- Order Entry into the software system.
- Provide customers with regular updates on their order and delivery status.
- Coordinate shipping, packaging, and daily delivery updates to customers.
- Liaise with suppliers for incoming deliveries and issue purchase orders as needed.
- Assist with day-to-day tasks to ensure smooth operations as needed.

**Requirements**:

- Experience in the Print Industry is **MUST.**
- In-depth knowledge and understanding of various paper types (Grains and GSM)
- Experience working with digital printers and production.
- Strong background in customer service and order management is preferred
- Experience with offset printing and print finishing is a plus.

**Why Join Us?**
- Be part of a dedicated team that values excellence and customer satisfaction.
- Work in a dynamic and supportive environment.
- Opportunity to grow and develop within the company.

**Remuneration**: Salary plus profit sharing

Pay: $33,100.00-$59,797.17 per year

**Benefits**:

- On-site parking
- Profit sharing

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person



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