Appliance Technician Apprentice

1 week ago

Ottawa, Canada The Brick Full time

Is this job for you?: Are you looking to develop a career as a technician? TGS is currently hiring for a Field Appliance Technician Apprentice, **and** we will train you This position is responsible for being the face of Trans Global Service, demonstrating enthusiasm while ensuring the highest level of customer satisfaction **Responsibilities**: - Assist senior technicians with in-home appliance repairs - Provide customers with courteous and professional in-home servicing of major appliances ensuring adherence to “The Perfect Call” - Conduct appliance diagnostics and complete repairs - Estimate the costs of repairs/replacements - Order parts and ensure inventory supply levels are sufficiently maintained - Communicate with customers regarding details of the assessment and servicing required - Provide information to assist customers in obtaining optimum performance of their products - Complete all service documentation, describing repairs in detail and reporting identification of repaired stock - Ensure the proper maintenance of shop tools and vehicles - Adhere to all health and safety, security, building and departmental procedures Qualifications: - Comfort with hand tools and the ability to learn to read schematics - Valid driver’s license (must be able to provide a clean driving abstract) - Outstanding Customer Service skills - Excellent written and verbal communication skills - Professional and courteous phone etiquette - Highly developed technical, investigative, and analytical skills - Punctuality and dependability a must - Must be organized and detail oriented - Appliance Technician certification or willingness to obtain one - High school diploma or equivalent - Domestic Appliance or Gas Technician 2 Certification would be considered an asset Why Transglobal: - Flexible “ **employer** - **paid** ” benefits including **Health**, **Dental** and **Paramedical Services** for **you** and your **family**: - Competitive pay - Paid training - Career progression program - Access to free personal development training through “The Brick University” - Employee discounts & Personal "**Paid**" days off Be a part of Canada’s largest home furnishings retailer We welcome all abilities to apply. We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

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